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Field Record Improvement Dedicated Supervisor

Remote, USA Full-time Posted 2025-11-03

Join American Express as a Field Record Improvement Dedicated Supervisor and Lead the Way in Delivering Exceptional Client Experiences

We are seeking a highly motivated and experienced professional to join our team as a Field Record Improvement Dedicated Supervisor. In this role, you will be responsible for maintaining and growing our existing US Small and Medium Enterprise key client relationships through face-to-face interactions. You will have overall management of a defined set of key existing accounts, identifying the evolving needs of our clients, and ensuring we continue to serve those needs with our range of revenue and payment solutions, to expand our relationship with these clients.

The successful candidate will have a strong background in relationship management, consultative selling, and a proven track record of driving business growth. You will be a strategic thinker, able to identify opportunities and develop tailored solutions to meet the needs of our clients. Excellent communication and interpersonal skills are essential, as you will be working closely with clients, internal stakeholders, and external partners to deliver exceptional results.

Key Responsibilities:

  • Develop and execute strategic plans to maintain and grow existing client relationships
  • Identify and pursue new business opportunities to expand our relationship with clients
  • Build and maintain strong relationships with key decision-makers and influencers
  • Collaborate with internal stakeholders to develop and deliver tailored solutions to meet client needs
  • Provide exceptional client service and support to ensure high levels of client satisfaction

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Recognition and reward for outstanding performance
  • A chance to work with a leading global brand and make a meaningful impact

Requirements:

  • Bachelor's degree or equivalent experience
  • Proven experience in relationship management, sales, or a related field
  • Strong understanding of the financial services industry and market trends
  • Excellent communication, interpersonal, and negotiation skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

How to Apply:

If you are a motivated and results-driven professional looking for a new challenge, please submit your application, including your resume and a cover letter, to Apply To This Job

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