Customer Service Representative - Remote Call Center Opportunity in Kansas City

Job Highlights:

• Location: Remote (Kansas City, KS/MO area)
• Position: Customer Service Representative - Call Center
• Start Date: Immediate openings available
• Compensation: $17-$18/hour (bilingual Spanish/English speakers eligible for higher rate)
• Company: Workwarp (partnered with RemX Staffing)

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Join our team as a remote Customer Service Representative and enjoy a fulfilling career with a competitive salary and flexible scheduling!

About the Role:

* Respond to inbound and outbound calls to advise members on benefits and resolve customer inquiries and issues * Provide education and status updates on previously submitted documents and requests * Meet performance goals in efficiency, call quality, customer satisfaction, first call resolution, and attendance

Requirements:

* 1 year of customer service experience (call center experience a plus) * Excellent communication and multitasking skills * Empathetic and good listening skills * Previous sales or benefits experience ideal * High school diploma required * Must be able to clear a background check * Bilingual Spanish/English speakers preferred

What We Offer:

* Competitive salary: $17-$18/hour * Flexible scheduling with a variety of shifts available * Temp-to-hire position with potential for long-term career growth * Opportunity to work with a leading workforce specialist

How to Apply:

Don't hesitate to apply! Submit your updated resume to [[email protected]](mailto:[email protected]) for immediate review. We value a great attitude and a willingness to learn above all. Apply To This Job

RemX Staffing is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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