Remote Travel Assistant & Customer Service Representative

Job Highlights:

• Start Date: Immediate openings available
• Company: Voyage Canvas
• Location: Fully Remote
• Compensation: Competitive salary and benefits package
• Position: Home-Based Travel Assistant and Customer Service Representative

Voyage Canvas is a dynamic and innovative company dedicated to crafting exceptional travel experiences for our clients. We're seeking a highly skilled and passionate Remote Travel Assistant & Customer Service Representative to join our team.

As a Remote Travel Assistant & Customer Service Representative, you will provide top-notch customer service, assist with travel bookings, and help clients create unforgettable travel experiences. If you're a travel enthusiast with excellent communication skills and a passion for delivering exceptional customer service, we'd love to hear from you.

Key Responsibilities:

• Provide exceptional customer service via phone, email, and chat, responding promptly to client inquiries and resolving issues efficiently
• Recommend travel destinations, accommodations, transportation, and activities based on client preferences and budget, and facilitate bookings and manage reservations
• Stay up-to-date on travel trends, visa requirements, weather conditions, and other relevant information to provide accurate advice and recommendations
• Assist clients with necessary travel documents, ensuring all documentation is accurate and meets regulatory requirements
• Handle any issues that arise during travel, including flight delays, cancellations, or changes to itineraries, ensuring minimal disruption to clients' plans
• Maintain detailed records of client interactions, bookings, and payments using CRM software, and process payments securely and efficiently

Benefits:

• Flexibility to work remotely from anywhere with a reliable internet connection
• Access to discounted travel rates and familiarization trips to enhance knowledge of destinations
• Opportunities for professional growth and advancement within the company
• Eligibility for health insurance and other employee benefits as per company policy
• Flexible work hours to accommodate personal schedules and time zones

Requirements:

• Previous experience in a customer service or sales role, preferably in the travel industry
• Excellent verbal and written communication skills in English (additional languages are a bonus)
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Proven ability to handle stressful situations calmly and find solutions efficiently
• Proficiency in using computers, internet applications, and office software (e.g., MS Office, Google Suite)
• High school diploma or equivalent required; degree in hospitality, tourism, or a related field preferred

Join our passionate team at Voyage Canvas and embark on a journey to create unforgettable travel experiences for our clients. Apply today to take advantage of this exciting opportunity!

We Encourage You to Apply!

Even if you don't feel like a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team.