Join Today: Career Ambassador, HR Specialist, Performance
We're looking for a reliable person to join us as a Career Ambassador, HR Specialist, Performance Management Team! This position offers a hybrid work model, combining remote work with time in our Remote office. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a competitive compensation package, with a salary of a competitive salary.
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Description As a Career Ambassador, you will directly support a diverse population of Amazonians across all business lines as they navigate AmazonÂs Pivot processes, and youÂll seek out collaborative opportunities to continuously improve the Amazonian experience. You are organized, results-oriented, customer-obsessed, and you thrive in ambiguity. You possess strong judgment in sensitive... situations and are able to make objective decisions. You also have excellent writing and editing skills, are data-driven, and have the ability to establish a professional, consistent message.  This role is India-based, supporting primarily the APJC region.* This role would require the resource to have quick bias for action, stellar work ethic, and desire to achieve excellence and would also require to maintain a flexible schedule to support stakeholders across multiple time zones. Key job responsibilities  Execute cases at all stages of the Pivot cycle  Facilitate appeal process independently including the compilation of appeal documents  Facilitate career and performance conversations to provide information, facilitate decisions, and mediate conflicting perspectives; Advise without directing, allowing others to realize their own answers and solution and own their choices  Serve as an escalation point for managers and HRBPs, managing difficult conversations with multiple levels within the organization  Respond quickly and accurately to questions from customers, team, and internal business partners  Collaborate with team members in ongoing process improvements to meet business objectives  Record and maintain case data, ensuring quality through regular audits; collect data and pull reports from HR tools  Prioritize multiple inputs in a complex, fast-paced environment  Build and own trusting relationships with employees and key business and HR partners stakeholders in the region  Provide recommendations to proactively address systemic defects Basic Qualifications  Bachelor's degree in business, HR, or a related field  5-7 years overall work experience  Minimum 4 years of experience in HR, employee relations, or similar fields  Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards  Solutions-focused and comfortable working in an environment which demands strong deliverables  Proven ability to handle confidential information and escalate issues when appropriate  Experience managing sensitive and confidential matters with employees and/or stakeholders that are not in your reporting line Preferred Qualifications  Experience working with corporate workforce  Technical proficiency with Microsoft Office Suite, including Excel  Knowledge of employment law and other federal and state laws covering discrimination and equal opportunities  Knowledge of HR systems and solutions  Ability to successfully influence stakeholders without formal authority, across geographies and business units  Experience working in highly confidential environment  Excellent verbal and written communication skills  Strong organizational skills Company - Amazon Dev Center India - Hyderabad Job ID: A2788271 Apply Job!Â
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If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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