Senior Payroll & Benefits Specialist

About Avalon Healthcare Solutions:

Avalon Healthcare Solutions is the world's first and only Lab Insights company, bringing together our proven Lab Benefit Management solutions, lab science expertise, digitized lab values, and proprietary analytics to help healthcare insurers proactively inform appropriate care, reduce costs, and improve clinical outcomes. Working with health plans nationwide, the company covers over 44+ million lives and delivers 10-20% proven outpatient lab benefit savings. Avalon is pioneering a new era of value-driven care with its Lab Insights Program that captures, digitizes, and analyzes lab results in real-time to provide actionable insights for earlier disease detection, ensuring appropriate treatment protocols and driving down overall costs.

Avalon is a portfolio company of Francisco Partners, a global private equity firm that specializes in investments in technology and technology-enabled service companies. Avalon is a high growth company where every associate has an opportunity to make a difference.

Avalon has years of expertise in managing lab benefits and now is leveraging digitized lab results to drive quality clinical outcomes and proven savings. When you look at how we bring this to life, we offer Lab Insights solutions that work together to arm you with critical lab-driven insights to accelerate your value-driven care success. This is the first-of-its-kind suite of solutions to help you achieve the Triple Aim of improving the patient experience of care, improving the health of populations, and reducing the per-member cost of healthcare.

You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.

For more information about Avalon, please visit www.avalonhcs.com.

About the Position Title:

The Senior Payroll and Benefits Specialist is responsible for the accurate and timely processing of payroll and administration of employee benefit programs, including leave administration. This position ensures compliance with federal, state, and local regulations, internal policies, and benefit plan requirements, while providing exceptional, cheerful service to employees and stakeholders. The role also serves as a subject matter expert on payroll tax, benefits compliance, and system optimization. This position requires someone with the utmost integrity and ability to properly handle and protect confidential data.

Applicants local to Tampa, FL are preferred. This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida.

Senior Payroll and Benefits Specialist – Essential Functions and Responsibilities:

Payroll Administration:
• Process full-cycle, multi-state payroll on a semi-monthly basis for all employees.
• Review and validate payroll data, including time and attendance, commissions, bonuses, and deductions.
• Ensure accurate calculation and processing of withholdings, garnishments, and other payroll-related adjustments.
• Keep payroll records in compliance with legal and audit requirements, including the maintenance of state payroll tax accounts.
• Stay current with changes in tax laws, wage/hour regulations, and other payroll-related legislation.
• Maintain library of current labor law posters on company’s intranet.

Benefits Administration:
• Oversee day-to-day administration of employee benefit programs, including health, dental, vision, life, disability, flexible spending accounts, COBRA, retirement plans, and wellness programs.
• Manage annual open enrollment processes and employee benefit education sessions.
• Serve as primary liaison with benefits brokers, vendors, and third-party administrators.
• Resolve employee questions and issues related to benefits coverage, claims, and eligibility.
• Ensure timely and accurate submission of benefit enrollments, changes, and terminations.

Leave Administration:
• Working in conjunction with the HR Business Partners, administer and track all employee leaves of absence, including FMLA, ADA, short-term disability, parental leave, and personal leaves in compliance with federal, state, and company policies.
• Coordinate with employees, managers, and benefit vendors to ensure timely submission and processing of leave requests and required documentation.
• Monitor leave balances, eligibility, and return-to-work processes.
• Maintain accurate leave records and ensure confidentiality of medical and personal information.

Compliance and Reporting:
• Ensure compliance with applicable labor laws, ACA, ERISA, HIPAA, and other benefits-related regulations.
• Prepare and file required government reports, including Form 5500, ACA reporting, W-2, and other year-end filings.
• Support internal and external audits related to payroll, benefits, and leave administration.
• Provide payroll and benefit reporting packages to Accounting and other internal stakeholders post-payroll processing.

Process Improvement and Systems:
• Identify and implement opportunities to improve payroll, benefits, and leave administration processes, systems, and data integrity.
• Create and maintain current documentation of payroll, benefits, and leave procedures.

Employee Support and Communication:
• Provide timely and professional responses to employee payroll, benefits, and leave inquiries.
• Educate employees on payroll processes, benefit options, and leave programs.
• Support new hire onboarding related to payroll, benefits enrollment, and leave education

Senior Payroll and Benefits Specialist – Minimum Qualifications:
• Bachelor’s degree highly preferred; experience in lieu of degree accepted
• 5+ years of payroll, benefits, and leave administration experience, multi-state payroll experience a must.
• Strong knowledge of payroll tax laws, wage/hour regulations, benefits compliance requirements, and leave regulations (FMLA, ADA, etc.).
• Experience with ADP Workforce Now required.
• Previous experience with opening, maintaining, and closing state payroll tax accounts is required.
• Must have good working knowledge of MS Office, including Outlook, PowerPoint, and the ability to create manipulate reports in Excel.
• High attention to detail, strong organizational skills, and ability to manage multiple deadlines.
• Excellent communication, problem-solving, and customer service skills.
• High degree of integrity while working with confidential information discreetly.

Senior Payroll and Benefits Specialist – Qualifications Preferred:
• Bachelor’s degree in Accounting, Human Resources, Business Administration, or related field preferred.
• Certified Payroll Professional (CPP) or Certified Employee Benefits Specialist (CEBS) designation preferred.
• Prior experience using Culture Amp, Bill.com, Box.com, SharePoint, PayFactors, DocuSign, and Concur is useful.

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