Remote Front Office Medical Assistant

Job title: Remote Front Office Medical Assistant in Beech Grove, IN at Alliance Services, Inc.

Company: Alliance Services, Inc.

Job description: DISCLAIMER: DO NOT APPLY IF YOU DON'T RESIDE IN THE UNITED STATES
DO NOT APPLY IF YOU ARE NOT LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES OF AMERICALocation: Remote
Est. Hourly Salary: $27.00 - $35.00
Job Type: Full-time/Part-time/ContractResponsible for being the first point of contact for patients, staff, and guests presenting at the clinic, and performing all the administrative tasks associated with patient check in.DUTIES AND RESPONSIBILITIES:

• Responsible for opening front office and all duties associated with this function.
• Welcome, greet, and assist patients in a courteous and professional manner.
• As directed, schedule patient appointments accurately and efficiently utilizing the computer system.
• Verify and ensure completeness of patient registration documentation. Verify and enter patient data into the electronic medical system.
• Review and verify patient coverage of insurance information using online resources.
• Explain payment options, including sliding scale fees, Medicare, Medicaid, and other forms of payment assistance.
• As directed, responsible for running Vital Interaction reports and following‐up on appointments needing to be confirmed and no shows.
• Work closely with the nursing, provider, medical assistant, and extended care teams to ensure smooth patient flow and reduce cycle time.
• Works with clinical care team to assist with closing gaps in care by helping to notify patients of services due.
• Notify appropriate personnel of emergencies, messages, patient arrivals, etc.
• Accurately document and communicate patient concerns to the site triad leadership team.
• Ability to work assigned hours, and as needed outside regularly scheduled hours including weekends.
• Participates in appropriate meetings and trainings, as well as adheres to all company policies and procedures.
• Maintains confidentiality of all patient, clinical, and company information and data. Adheres to HIPAA guidelines.
• Performs all duties in an ethical manner consistent with the I Promise statement.
• Perform other job‐related duties as assigned.

KNOWLEDGE/SKILLS/ABILTIES:
Knowledge of

• Healthcare office concepts, practices, policies, and procedures
• Insurance verification procedures
• Microsoft Office Applications (Word, Excel, Outlook)
• HIPAA and Joint Commission guidelines and regulations

Skilled in

• Providing exceptional customer service
• Verbal and written communications, including telephone and email etiquette and documentation
• Working independently in a fast‐paced, multi‐task clinical environment, as well as part of a team
• Effective problem solving techniques

Ability to

• Work in a self‐directed, organized manner
• Multitask while maintaining a strong attention to detail and accuracy
• Present information in a consistent, organized, and accurate manner
• Demonstrate flexibility and ingenuity in response to change
• Develop and maintain effective working relationships across the organization at various levels, as well as with external customers
• Maintain confidentiality

Qualifications:
MINIMUM EDUCATION: High School Diploma or Equivalent
MINIMUM EXPERIENCE: At least one year of demonstrated experience in an administrative position.BENEFITS:We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

Expected salary:

Location: Beech Grove, IN

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