Entry-Level Amazon Customer Support Agent – Part-Time (Remote) – USA Remote Jobs
Remote, USAFull-timePosted 2025-11-03
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Amazonis a global leader in e-commerce, cloud computing, and digital services. Known for its customer obsession, innovation, and operational excellence, Amazon continues to expand its remote workforce to provide flexible work-from-home opportunities.
As part of Amazon’s commitment to accessible career growth, the company is hiringEntry-Level Customer Support Agentsto provide excellent service and support to its customers while working remotely.
Position Overview
As aCustomer Support Agent, you will assist customers with inquiries, troubleshoot issues, and provide solutions via phone, chat, or email. Thisentry-level, part-time roleis ideal for individuals seeking remote work with a flexible schedule, no prior experience required, and the opportunity to build a career with a global leader.
Key Responsibilities
Respond promptly and professionally to customer inquiries via phone, chat, or email.
Assist with order questions, returns, refunds, and account management.
Accurately enter data into Amazon systems and maintain customer records.
Identify and resolve customer issues efficiently, escalating when necessary.
Follow company policies, data protection standards, and customer service guidelines.
Participate in ongoing training and quality improvement programs.
Maintain productivity and performance metrics in a remote work environment.
Qualifications & Skills
High school diploma or equivalent required.
No prior experience required— training provided.
Strong written and verbal communication skills.
Basic computer literacy, including familiarity with Microsoft Office or Google Workspace.
Ability to multitask, stay organized, and manage time effectively.
Reliable internet connection and a dedicated home workspace.
Self-motivated, detail-oriented, and capable of working independently.
Preferred Skills
Customer service, retail, or call center experience (not required).
Bilingual skills (English + another language) a plus.
Familiarity with e-commerce platforms or CRM tools.
What Amazon Offers
Competitive pay ($20–$25/hr depending on experience and schedule).
100% remote work-from-home flexibility.
Paid training and development programs.
Health, dental, and vision insurance (for eligible employees).
401(k) with company match.
Paid time off and holidays.
Opportunities for career growth within Amazon’s global operations.
Entry-Level Amazon Customer Support Agent – Part-Time (Remote)