Pre-Licensed Customer Service Representative - Remote Opportunity at blithequark: Launch Your Career in Insurance with Paid Training and Growth Potential

Join blithequark, a Global Leader in Digital Business Services, and Start Your Journey to Becoming a Licensed Insurance Agent

At blithequark, we're not just about providing customer service; we're about revolutionizing the way businesses operate in a digital age. As a global, digital business services company, we empower the world's top brands to streamline their operations, making them more efficient, sustainable, and customer-centric. With a diverse team of over 500,000 passionate individuals speaking more than 300 languages, we're a force for good, supporting our communities, clients, and the environment.

Transform Your Career with blithequark's 5-Day Paid Training Program

Are you ready to take the first step towards becoming a Licensed Insurance Agent? blithequark offers an unparalleled opportunity to get paid while you study for your State Insurance Exam. Our comprehensive 5-day paid training program is designed to equip you with the knowledge and skills needed to excel in the insurance industry. You'll be provided with a dedicated Trainer, study materials, and we'll even cover the cost and schedule your state exam. After passing your exam, we'll support you in obtaining your license in the 50 states/territories we operate in.

What to Expect as a Pre-Licensed Customer Service Representative at blithequark

As a Pre-Licensed Customer Service Representative, you'll be the frontline representative for our clients, handling customer inquiries, resolving complex issues, and providing innovative solutions. You'll work in a collaborative and engaging environment, interacting with people from diverse backgrounds, and no two days will be the same. Our balanced high-tech and high-touch approach, combined with deep industry expertise, will empower you to make a meaningful impact.

Key Responsibilities:

• Resolve complex consumer issues and advise first-level representatives on high-level issues, utilizing excellent decision-making skills and innovation.
• Assist policyholders with billing questions and concerns, providing timely and effective solutions.
• Support policyholders with policy changes, providing recommendations and adjusting as necessary to meet their needs.
• Work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.

Qualifications and Skills: Becoming a Part of the blithequark Team

We're looking for fearless individuals who are passionate about delivering exceptional customer experiences. To be considered for this role, you'll need:

• A minimum of 6 months of customer service experience, with a proven track record of resolving customer issues effectively.
• To be at least 18 years old and a High School Graduate or GED holder.
• The ability to type at least 25 words per minute and be comfortable with desktop computer systems.
• Excellent oral and written communication skills, with the ability to articulate complex information in a clear and concise manner.
• Logical problem-solving skills, with the ability to analyze issues and develop effective solutions.
• Availability to work various shifts, including evenings and weekends, as required.
• Proficiency in using Windows operating systems and organization and work prioritization skills.

Preferred qualifications include 6 months of Call Center experience and a proven ability to work in a fast-paced, dynamic environment.

Work from Home Requirements: Ensuring a Seamless Remote Experience

To work effectively from home, you'll need:

• A reliable internet connection with a minimum subscribed download rate of 25.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps.
• An ISP with no packet loss and ping under 50ms.
• A clean and quiet workspace, free from distractions and interruptions.
• Proof of internet speed will be required as part of the onboarding process.

Why Choose blithequark? Unlocking Your Potential

At blithequark, we're committed to creating an environment where our employees feel valued, inspired, and supported. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. Our workplace is designed to promote happiness and a healthy work-life balance, with a culture of inclusion and diversity that welcomes individuals from all backgrounds.

As a blithequark employee, you'll enjoy:

• Paid Training: Get paid while you study for your State Insurance Exam.
• Competitive Wages: Earn a competitive salary with opportunities for growth.
• Full Benefits: Access to medical, dental, vision, 401k, and more.
• Paid Time Off: Enjoy paid time off to recharge and relax.
• Employee Wellness and Engagement Programs: Participate in programs designed to promote your well-being and engagement.

Career Growth Opportunities: Your Journey to Success

At blithequark, we're committed to helping you grow and develop your skills. Our comprehensive training programs, combined with opportunities for advancement, will empower you to achieve your career goals. Our Chief Client Officer started her career at blithequark as an agent and rose to the top of the company, demonstrating the potential for career growth and advancement.

Join blithequark Today and Launch Your Career in Insurance

If you're ready to take the first step towards becoming a Licensed Insurance Agent and join a dynamic team that's shaping the future of customer service, apply now to blithequark. We're an Equal Opportunity Employer, committed to creating a diverse and inclusive workplace that welcomes individuals from all backgrounds.

Don't miss this opportunity to transform your career and join a company that's making a meaningful impact in the world. Apply now and start your journey to success with blithequark.