College Student Worker Position: Patient Access Rep/Medical Assistant - Pediatric Cardiology

About the position Responsibilities • Provide excellent customer service to all patients, guests, and family members. • Ensure all patient required forms are completed and other paperwork/documents are gathered and accurate. • Efficiently input patient/guarantor demographic and financial information; explain insurance benefits and collect co-pays, deductibles, and self-pay portions due. • Perform vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments. • Prepare patients for exams, explaining any procedures before they are performed and answering patients' questions. • Schedule and reschedule patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information. • Adapt behavior to the specific patient population, including respect for privacy and adapting explanations of services or procedures to be performed. Requirements • High school diploma or equivalent required. • Basic Life Support (BLS) certification from the American Heart Association required. • Medical office experience preferred. • Completion of a Medical Assistant training program preferred. • Certification in Healthcare Access Manager (CHAM) preferred. • Certification in Healthcare Access Associate (CHAA) preferred. • Certification as a Medical Assistant or other medical specialty-based certification preferred. • Computer skills and proficiency with Windows-style applications required. • Effective verbal and written communication skills required. Nice-to-haves • Related experience in a clinic or medical office setting preferred. Benefits • Flexible scheduling options • Opportunities for professional development • Supportive work environment • Employee discounts on services Apply tot his job Apply To this Job