Marriott Front Desk Night Shift (11pm-7am) Full Time

To account for and balance daily financial transactions in all profit centers of the hotel (including Rooms and Food & Beverage areas) and report information accurately. To perform a combination of duties related but not limited to check-in and check-out of guests in a pleasant, professional and efficient manner. Assume ultimate responsibility for the safety and general welfare of in-house guests each night. Primary Responsibilities: Ø Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues. Ø Prepares various audit worksheets as well as the Daily Flash Reports. Ø Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives. Ø Logs guest complaints into the Front Desk Communication or Log Book. Ø Registers guests into the hotel and checks guests out of the hotel. Ø Balances and audits for accuracy all room and tax charges, cashier’s reports and guest and house accounts. Ø Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses. Ø Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Ø Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys. Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Ø Handles confidential information, including guest records, with a high degree of integrity. Ø Makes daily deposits (as applicable). Ø Verifies room charges and rates; verifies register has appropriate starting cash. Ø Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Ø Submits reports to corporate office as appropriate. Ø Monitors room availability . Ø Blocks rooms and handles guest requests. Ø Performs and documents security walks on a regular basis. Ø Has a thorough knowledge of emergency procedures and implementation of procedures. Ø Prepares continental breakfast on time; replenishes breakfast items as needed. Ø Performs duties of a Guest Service Agent, including laundry functions as directed. Ø May be required to make management decisions in manager’s absence. Ø Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Job Type: Full-time Pay: From $11.00 per hour Benefits: • Dental insurance • Paid time off • Vision insurance Schedule: • 8 hour shift Experience: • Hotel experience: 1 year (Preferred) Work Location: In person Apply Job! Apply tot his job Apply To this Job