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Live Chat & Help Center Setup with Intercom (Pipstone Capital)

Remote, USA Full-time Posted 2025-11-03
We're looking to hire someone to set up Intercom — our live chat and customer support tool — for Pipstone Capital, a funded trading platform. This includes integrating the Intercom widget on our website, setting up automated chat replies, and building out a Help Center/FAQ section for our clients. What You'll Do: Set up Intercom (chat widget, support inbox, automation flows, etc.) Integrate it with our website (Webflow/WordPress) Match our brand design and tone Organize and build the FAQ/help center within Intercom Add automations to reduce repetitive support queries Optional: Help format FAQ content (we’ll provide the core material) Ideal Experience: You’ve set up Intercom or similar systems (Zendesk, Freshdesk, Tidio, etc.) Know how to structure an FAQ for fintech, SaaS, or eCommerce Bonus: Experience working with prop firms, brokerages, or trading platforms To Apply: Please share: Examples of Intercom/live chat setups you've done How you'd approach building a Help Center Your timeline and price Apply tot his job Apply To this Job

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