Back-Office Assistant – Driving School Operations (Full-Time US CST Remote) - Contract to Hire
We’re seeking a detail-oriented, highly responsive back-office assistant to support our rapidly growing driving school. This role is mission-critical: you’ll be the operational backbone supporting our sales team by managing backend logistics — from enrollment and scheduling to student documentation and task monitoring.
Your primary mission is to save the sales team time — freeing them up to focus on closing calls and helping students — by taking full ownership of the operational tasks that keep everything moving.
Key Responsibilities
️ 50% – Driving School Operations (Scheduling + Enrollment Support)
• Coordinate closely with the sales team to assist in new enrollments
• Open, update, and manage instructor availability in Driving School Software (DSS)
• Schedule students based on instructor coverage zones and time efficiency
• Intake new students and onboard them internally
• Communicate with students to collect documentation, confirm appointments, and reschedule if needed
• Maintain accurate records across DSS, HubSpot, and Google Sheets
• Flag any scheduling conflicts or capacity issues early
️ 50% – Light Admin Tasks (CRM + Misc Ops)
• Oversee automations that manage our Google My Business listings
• Ensure scheduled posts go live, listings remain active, and alerts are handled
• Monitor for posting errors, verification issues, or flagged content
• Report issues promptly and help troubleshoot with the team
• Monitor tasks in ClickUp or ConnectTeam and close out checklists
• Toggle CRM settings, edit templates, and manage automations
• Support team with backend tasks as assigned
✅ What We’re Looking For
• Fast, clear English communicator (written & typed)
• Highly organized with fast response times during U.S. business hours
• Familiar with online tools like CRMs, Google Sheets, and task managers
• Process-minded: you look for ways to save others time
• Reliable, focused, and resourceful when solving tech or workflow problems
• Bonus: experience in scheduling, admin coordination, or GMB optimization
Tools You’ll Use
• Driving School Software (DSS)
• HubSpot CRM
• Google Sheets
• Gmail / Zoho
• ClickUp or ConnectTeam
• PageAI (Google My Business Automation Tool)
Compensation & Hours
• Full-time (minimum 30 hrs/week)
• Pay: $6-8/hour, depending on experience, speed, and responsiveness
• Long-term growth opportunities available based on performance and reliability
If you’re looking for a fun, low-stress creative role where you can make a big visual impact without heavy lifting, this is the one.
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