Appointment Scheduling Specialist Heart & Vascular Specialists Full-Time, Days

About the position Responsibilities • Delivers care to patients utilizing the Appointment Scheduling Specialist Process. • Schedules all inpatient and outpatient surgery and medical procedures, tests, and studies by the physician. • Responsible for answering phone calls and scheduling patient appointments. • Conducts patient pre-certification to ensure coverage for appointments and medical care. • Schedules tests, procedures, and referral appointments. • Communicates with patients regarding appointments and instructions for procedures and tests. • May collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data. • Demonstrates positive professional customer service in all patients, staff, and visitor contacts. • Performs other duties as assigned. • Escalates non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). • Able to work in a fast-paced environment, multitasking and strongly believe in teamwork. Requirements • High School Diploma or equivalent (required). • 2 years related experience in a healthcare environment (preferred). • Requires strong customer service skills. • Good communication skills. • Possess a strong work ethic and a high level of professionalism. • A team player who handles multiple projects simultaneously in a fast-paced environment. Benefits • 401k • PTO • Medical insurance • Dental insurance • Paid Parental Leave • Flexible spending account • Tuition reimbursement • Student Loan Repayment Program Apply tot his job Apply To this Job