BTS Remote Work ABA Scheduler

Position: BTS Remote Work At Home ABA Scheduler Location: Friendly We are seeking an experienced, proactiveABA Schedulerto lead scheduling efforts across our behavioral health programs. This individual will play a key role in driving efficient operations by managing daily scheduling needs, resolving conflicts, and creating long-term scheduling solutions for both clients and staff. A successful candidate will be astrong communicator, a team-oriented leader, and someone who thrives in a fast-paced, dynamic environment. The Scheduler will work closely with parents, Behavior Technicians, BCBAs, Supervisors, trainers, and the recruitment/onboarding team to ensure that newly hired staff are successfully matched with clients. This role requires strong interpersonal skills, initiative, and the ability to improve processes while providing a high level of customer service to both internal teams and client families. Key Responsibilities • Lead day-to-day scheduling operations, including real-time adjustments due to cancellations, staff changes, or client needs • Communicate effectively and professionally with parents, technicians, clinical supervisors, and internal departments • Take initiative in identifying and implementing new scheduling strategies or tools to streamline operations Collaborate with the recruitment and onboarding teams tomatch new hires with upcoming client sessions • Serve as a liaison between clients, BCBAs, Supervisors, and staff to coordinate overlaps, training schedules, and permanent caseloads • Notify staff and families of updated schedules and reroutes in a timely and courteous manner • Track and manage client and technician availability, ensuring alignment with service needs • Handle last-minute changes and provide immediate solutions with minimal disruption to services • Assist with staff interviews or operations projects as needed • Monitor session cancellations and follow company policies on make-ups and documentation Maintain accurate records and systems related to schedules and availability • Attend internal meetings and trainings; represent Burnett Therapeutic Services with professionalism and warmth Qualifications • Minimum of2 years experience in scheduling, preferably within ABA, autism services, or healthcare. • Excellent verbal and writtencommunication skills; strong phone and email etiquette • Friendly, approachable, andcomfortable speaking directly with parents and staff Strong time management andmulti-tasking skills; able to manage overlapping needs and reroute multiple staff simultaneously • Strong problem-solving and decision-making skills under pressure • Proficiency with Google Workspace (Docs, Sheets, Gmail) and/or Microsoft Excel. • Highly organized, reliable, and detail-oriented • Bilingual in Spanishis a plus! • Key traits: dependable, professional, collaborative, proactive, solutions-driven, and customer service-oriented Requirements • High school diploma or equivalent (required) • Reliable computer, workspace, and internet connection (required) • Willingness to learn, grow, and contribute to a team-oriented culture • Prior experience recruiting in an ABA/mental health agency or healthcare setting (preferred) • 9 am to 5:30 pm PST; however, during heavy work times, staff may be asked to work during after-hours. The candidate must be able to work in the Pacific time zone. Why Choose BTS? At BTS, you’ll find a long-term career with mentorship, training, and growth opportunities. We collaborate with compassion and respect individuality, fostering an environment where everyone can thrive and grow. • Competitive pay:$21–$24/hour, based on experience. • Shadowing opportunities and hands-on mentorship to build confidence • Supervision hours and internship support for those pursuing BCBA, LMFT, or LCSW credentials • Medical, dental, and visioninsurance (for employees working 30+ hrs/week) • 401(k)retirement plan, for those who have accrued 1000 hours of service within 12 months. • Aflacsupplemental insurance options (for employees working 30+ hrs/week) • Life Care Employee Assistance Program:includes free confidential counseling, referrals, and wellness resources • Life Mart Employee Discount Program: exclusive savings on everyday purchases and services #J-18808-Ljbffr Apply tot his job Apply To this Job