INSIDE SALES & MATERIAL CONTROL SPECIALIST-Japanese Bilingual

Job Description Title: Inside Sales & Material Control Specialist Location: Fremont, CA ( This position is fully remote after training, but occasional office visits may be required) Work Hours: 8:30-5:30 Pay Rate: $25/Hr-$31/Hr Training Provided: Initial training will be conducted onsite. Upon successful completion, the position transitions to fully remote. Direct Hire: Become a permanent part of the team from day one. Competitive Pay: Hourly rate based on experience and qualifications. Primary Duty Inside Sales and Customer Service • Process, generate, analyze and maintain quotes, customer POs, sale orders, and RMAs using the ERP system. • Collaborate with management to develop, plan, prepare and execute on strategic deals in complex sales cycles. • Develop sales forecasting activities and set appropriate performance goals. • Successfully match customer price/technical requirements to proposed solutions under the guidance of the Account Managers. • Effectively communicate client needs to FOA Engineering Team for existing issues, problems, and any requests. • Take ownership of assigned customers and serve as the lead point of contact for any and all matters specific to your customers. • Manage various work streams to ensure the timely and successful delivery of our solutions according to customer needs and objectives. • Communicate clearly the progress through monthly/quarterly initiatives to management. • Develop forecasts; track and analyze key account metrics. • Identify and grow opportunities and collaborate with the sales and marketing teams to ensure growth attainment etc.... Sales Support • Provide sales and customer service support to new and existing accounts by developing, planning and organizing a daily work schedule to include: customer contact through various media; response to customer inquiries; opening new customer accounts; creating new records and updating existing ones; maintaining hard copy records; order entry, modification, and invoicing and filing. • Provide information to management regarding pricing concerns; account activity; new quoting activity; historical account information; and changes in customer protocol or competitive advantages. Material Control • Schedule shipments to ensure delivery by promised deadlines. • Receive orders and assign shipments to appropriate carriers. • Monitor inventory via an enterprise resource planning system or similar control system. • Assist outside sales representatives and/or engineers with order status inquiries and special customer needs. • Resolves delivery problems. • Analyzes inventory procedures; recommends updates and improvements to material control director. • Performs other related duties as assigned. Performs other related duties as assigned. Requirement • Bachelor’s Degree or equivalent preferred • Minimum 2-year experience in inside sales and/or customer service in a high-tech company. Capital equipment or wafer tool processing company is a plus. • Experience in data entry and spread sheet preparation. • Excellent verbal and written communication skills. • Excellent sales and customer service skills with proven negotiation skills. • Excellent organizational skills and attention to detail. • Proficient with Microsoft Office Suite or related software. • Advanced knowledge and skills of Microsoft Office Excel. • Language skill in Japanese, speaking, reading, and writing. To apply, please send resume to [email protected] Apply tot his job Apply To this Job