Customer Solutions Manager - Amazon Social Media Support (Full-Time, Entry-Level)
Join our team of innovative and motivated professionals as a Customer Solutions Manager, where you will play a vital role in delivering exceptional customer experiences through Amazon's social media platforms. This hybrid role offers the flexibility of remote work combined with collaboration in our office, providing a unique opportunity to grow and develop your skills. As a key member of our team, you will be responsible for driving success through your diverse skillset and strong work ethic. We offer a competitive salary package, commensurate with experience, and a range of benefits to support your career growth.
In this exciting role, you will have the opportunity to work with a talented team of professionals who are passionate about delivering outstanding customer solutions. As a Customer Solutions Manager, you will be responsible for:
- Assisting in the direction of large and complex AWS clients on their journey to the cloud
- Collaborating with cross-functional teams to deliver results for clients, including sales, support, solutions design, and professional services
- Developing and executing client engagement plans, including education plans, business outcome workshops, and go-live events
- Driving innovation and growth through proactive problem-solving and creative thinking
- Communicating effectively with clients and internal stakeholders to ensure seamless collaboration and issue resolution
We are looking for a highly motivated and organized individual with a strong background in customer-facing roles and a passion for delivering exceptional customer experiences. If you have a bachelor's degree and are looking for a challenging and rewarding role, we encourage you to apply. Our ideal candidate will have:
- Experience driving complex, large-scale IT/digital/business transformation programs
- Excellent written and verbal communication skills, with the ability to effectively communicate with C-suite/VP level stakeholders
- Strong organizational and analytical skills, with attention to detail and the ability to prioritize tasks effectively
What we offer:
- Competitive salary package ($70-$80/year)
- Full-time employment with a hybrid work model (remote and office-based)
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
How to apply:
To apply for this exciting opportunity, please submit your application, including your resume, cover letter, and any supporting documents. We look forward to hearing from you!
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