Remote Customer Service Representative (Entry-Level) - American Express

Join a Dynamic Team and Launch Your Career with American Express! We're seeking highly motivated and enthusiastic teenagers to fill our Remote Customer Service Representative (Entry-Level) positions. As a valued member of our team, you'll have the opportunity to develop essential skills, work with a talented group of professionals, and contribute to delivering exceptional customer experiences. Our comprehensive compensation package includes a competitive salary, flexible working hours, and access to professional development resources.

As a Remote Customer Service Representative, you'll be the primary point of contact for our customers, providing timely and effective solutions to their inquiries and concerns. You'll work independently in a remote setting, utilizing your excellent communication and problem-solving skills to resolve issues and ensure customer satisfaction. If you're a team player with a passion for helping others and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

Job Details:

• Job Category: Remote Jobs for Teens
• Appointing Organization: American Express
• Type of Job: Remote/Full-time
• Deadline to Apply: September 13, 2026
• Reporting To: Supervisor

Key Requirements:

• Stable, high-speed internet connection
• Proficiency in basic computer applications (Microsoft Office Suite, email, internet browsing)
• Excellent written and verbal communication skills
• Ability to work independently and manage time effectively
• Positive attitude and willingness to assist customers
• Critical thinking skills and ability to identify issues and provide solutions
• Adaptability to new tools, technologies, and processes

Key Responsibilities:

• Manage and respond to customer inquiries via phone, email, and live chat
• Accurate and efficient data entry into company systems
• Provide general administrative support (scheduling meetings, managing calendars, organizing documents)
• Handle financial transactions (payments, refunds) and ensure compliance with company policies
• Resolve customer complaints and issues in a timely and professional manner
• Collaborate with team members via virtual meetings and tools to achieve common goals
• Participate in training sessions and feedback opportunities to enhance skills and knowledge
• Maintain confidentiality and adhere to American Express's data protection policies

Benefits:

• Flexible working hours to balance job responsibilities with school and extracurricular activities
• Opportunity to develop essential professional skills (communication, time management, problem-solving)
• Valuable work experience and enhanced resume
• Remote work setup for safety and comfort
• Access to professional development resources, employee discounts, and company wellness programs

How to Apply:

To apply for this exciting opportunity, please email your resume and a cover letter to [email protected]. In your cover letter, highlight your relevant skills and motivation for applying. Use the subject line "Application for Remote Customer Service Representative - [Your Name]" to ensure proper routing of your application.

Submit Your Application

Don't miss this chance to launch your career with American Express! Apply now and take the first step towards a rewarding and challenging role.