Virtual Assistant - Customer Experience Ambassador
Join the American Airlines Team: Unlock a World of Possibilities We're seeking a highly skilled and enthusiastic Virtual Assistant to join our team as a Customer Experience Ambassador. This exciting remote opportunity offers a competitive salary of $25/hour and the chance to make a tangible difference in the lives of our customers.
As a Virtual Assistant, you will be the face of American Airlines, providing exceptional customer service and support to our clients. If you're passionate about delivering outstanding experiences and are looking for a new challenge, we want to hear from you!
Job Details:
- Hiring Organization: American Airlines
- Post Name: Customer Assistance Representative
- Qualifications: Bachelor's Degree
- Industry: Private
- Employment Type: Full-time
- Work Hours: 8 hours
- Salary: $25/hour
- Locations: Dallas, USA
Job Description:
We're looking for a talented and dedicated individual to join our team as a Customer Experience Ambassador. As a Virtual Assistant, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a professional and courteous manner.
Your key responsibilities will include:
- Greeting customers and providing assistance with self-service kiosk check-in and baggage handling
- Maintaining the ticket counter area and ensuring compliance with safety policies and procedures
- Investigating kiosk technology issues and communicating with IT to resolve problems
- Checking travel documents and verifying customer information
- Assisting customers with checked baggage handling and special requests
- Providing door information and directions to customers
- Performing other related duties as required
What We Offer:
In return for your hard work and dedication, we offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits include:
- Medical, dental, and vision benefits
- 401(k) program with company match
- Wellness programs and employee assistance
- Discounts on hotels, cars, cruises, and more
- Opportunities for career advancement and professional growth
How to Apply:
If you're passionate about delivering exceptional customer experiences and are looking for a new challenge, we want to hear from you! Click the "Apply Now" button to submit your application and take the first step towards an exciting new career with American Airlines.
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