Senior Student Success Specialist - Yuma, AZ

Unlock Your Potential and Empower Student Success!

Join the University of Arizona's Distance Education team as a Senior Student Success Specialist in Yuma, AZ! This is a unique opportunity to make a positive impact on students' lives, working remotely with a flexible schedule. As a key member of our team, you will play a vital role in driving student success, fostering a supportive learning environment, and promoting University of Arizona Online, Distance, and Continuing Education programs.

About the Role:

• Provide personalized coaching, advising, and support to students, focusing on goal setting, academic success, financial aid, and career development.
• Develop and implement student success plans, utilizing data-driven strategies to re-engage students and promote retention.
• Build strong relationships with students, faculty, and staff to ensure a comprehensive support system.
• Collaborate with academic departments, colleges, and central units to deliver exceptional student services.
• Analyze student data to identify trends, monitor progress, and inform student support services.

Responsibilities:

• Success Coaching & Advising: Connect students with developmentally and situationally appropriate support services, follow up on outcomes, and build strong relationships.
• Enrollment Management: Provide information to clientele on University of Arizona Online, Distance, and Continuing Education programs, track enrollment, retention, and graduation.
• Student Engagement: Create and maintain a University of Arizona Yuma student culture by planning events and creating opportunities for students to explore the local community.

Requirements:

• Bachelor's degree and 3 years of related experience (or equivalent combination of experience, training, and education).
• Excellent verbal and written communication skills, with ability to facilitate student conversations.
• Knowledge of routine computer applications and software, including student information systems and customer relationship management systems.
• Active listening skills and ability to problem-solve through investigation and understanding of needs and conditions.

Preferred Qualifications:

• Bilingual in Spanish-English.
• Experience in university or community college student support services and/or advising.
• Experience developing and implementing student success programs for adult learners.
• Experience using call dialing technology.

What We Offer:

• Competitive salary: $53,039 - $55,000 per year.
• Outstanding benefits package, including health, dental, and vision insurance, life insurance, and disability programs.
• Paid vacation, sick leave, and holidays.
• UA/ASU/NAU tuition reduction for the employee and qualified family members.
• Opportunities for professional growth and development.

How to Apply:

Join our team and make a difference in the lives of our students! Submit your application, including your resume and cover letter, to [email protected]. We look forward to hearing from you!