Position Overview:

• Compensation: Competitive salary
• Position: Medical Assistant
• Start Date: Immediate openings available
• Company: PicnicHealth (a Workwarp company)
• Location: Remote (W2 role)

About PicnicHealth:

PicnicHealth is revolutionizing observational research by empowering patients and life sciences companies through innovative technology and expertise. We're a fast-growing, award-winning team dedicated to making a meaningful impact on millions of people's lives.

The Opportunity:

We're seeking a compassionate, patient-oriented Medical Assistant to join our team! As a certified Medical Assistant, you'll play a vital role in our patient support operations, working closely with patients, and contributing to the creation of high-quality, real-world-evidence medical datasets.

Responsibilities:

• Represent PicnicHealth with professionalism and care, providing exceptional patient experiences
• Review patient records, verify study qualification, and validate data for our Clinical team
• Conduct phone outreach to patients for surveys, information collection, and follow-ups
• Provide accurate, timely, and easy-to-understand answers to patient inquiries
• Ensure patient privacy and confidentiality, exercising good judgment and following internal protocols
• Track performance metrics, troubleshoot issues, and collaborate with teams to refine operations and improve tools

Requirements:

• Certification in an approved Medical Assistant program
• Detail-oriented, accurate, and fast with excellent communication skills
• Experience with GSuite and VOIP phones
• Ability to multitask, prioritize, and work in a fast-paced environment
• Strong judgment and discretion, particularly with confidential information
• Preferred: 2+ years of experience working with medical records and high-volume phone-based work

What We Offer:

• Competitive salary and benefits
• Opportunity to make a meaningful impact on patients' lives
• Flexible, remote work arrangement (~20 hours/week)
• Collaborative, dynamic work environment

Equal Opportunity Statement:

PicnicHealth values diversity and inclusivity, promoting a work environment free from discrimination and harassment. We welcome applications from qualified candidates.

Ready to join our mission-driven team? Apply Now!

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