Remote QuickBooks Live Bookkeeping Expert Assisted - Unlock Your Potential

Embark on a rewarding career journey as a QuickBooks Live Bookkeeping Expert Assisted, where you'll provide expert guidance to small business owners and enjoy a dynamic remote work environment. We're seeking a highly skilled and motivated individual to join our team, with a strong foundation in bookkeeping, customer service, and technical skills. As a valued member of our team, you'll receive a competitive compensation package and opportunities for growth and development.

Job Overview

Location: Remote, United States

Date published: 20-Sep-2024

Job ID: 133583

Job Description and Requirements

We're looking for a talented QuickBooks Live Bookkeeping Expert Assisted to provide professional guidance to small business owners using QuickBooks Online. As a customer-facing expert, you'll leverage your deep understanding of QuickBooks Online, bookkeeping, and technical skills to drive success. The ideal candidate will possess critical thinking, problem-solving, and flexibility, with the ability to thrive in a fast-paced virtual environment with minimal supervision.

Qualifications

• 3+ years of bookkeeping and/or accounting experience
• Minimum 1 year of QuickBooks Online experience
• QuickBooks Online ProAdvisor Certification required
• CPB (Certified Professional Bookkeeper) preferred, but not required
• Intuit Academy Bookkeeping Certificate recommended
• Customer service experience, including interacting through video and audio tools in a professional, friendly, and reassuring manner
• Experience supporting Payroll, Sales Tax, or Tax Preparation preferred, but not required
• Strong attention to detail and ability to manage multiple tasks
• Strong written and verbal communication skills
• Proficient with technology, with a strong knowledge of computer software and the ability to learn new technologies quickly
• Dedicated high-speed internet connection (DSL, cable, or fiber)

Responsibilities

• Provide bookkeeping guidance to QuickBooks Online small business owners via video and audio tools, maintaining a professional, friendly, and reassuring tone
• Create high-quality customer interactions that instill confidence, using deep customer empathy and expertise in QuickBooks Online
• Guide small business owners on bookkeeping best practices and how to make optimal use of QuickBooks Online
• Review information input by small business owners for accuracy, assist with troubleshooting, and provide insights on their financial data
• Critical thinking and problem-solving to address bookkeeping issues and customer inquiries
• Willingness to learn and support new products and services

Scheduling

20-40 hours/week, with a flexible schedule and encouragement for PM hours

Key Skills & Attributes

• Strong customer service skills, ensuring interactions are professional, friendly, and reassuring
• Ability to work in a fast-paced virtual environment with minimal supervision
• Critical thinking, problem-solving, and determination in addressing customer needs
• Willingness to learn and support new products and services as they are introduced

Ready for a Rewarding Career?

This is a unique opportunity to join a dynamic team and accelerate your career as a QuickBooks Live Bookkeeping Expert Assisted. If you're reliable, motivated, and willing to learn, we want to hear from you. Apply now and take the first step towards a fulfilling career!