Customer Service Representative – Remote (Full Time)

Customer Service Representative – Remote (Full Time) Compensation: $16/hour We are seeking a high-caliber, dependable, and detail-oriented Customer Service Representative to join our team in a full-time, remote capacity. The ideal candidate will demonstrate exceptional communication skills, strong problem-solving abilities, and a genuine commitment to delivering an outstanding customer experience. Our company specializes in mobile grooming services for pets, so experience in the pet care or grooming industry will be considered an advantage. Key Responsibilities: • Respond promptly and professionally to incoming calls and emails. • Make outbound calls to confirm appointments and follow up with clients. • Provide accurate and comprehensive information about our grooming services. • Schedule, update, and manage grooming appointments in the system. • Ensure a high level of customer satisfaction by resolving inquiries and concerns efficiently. Qualifications: • Proven experience in customer service or a related role (preferred). • Experience in the pet care or grooming industry is a plus. • Excellent verbal and written communication skills. • Strong organizational skills and keen attention to detail. • Ability to work independently and manage tasks effectively in a remote environment. • Proficiency in using computers, email platforms, and scheduling software. • Professional, proactive, and customer-focused mindset. Schedule: Full-time, remote position. If you are a motivated professional who thrives in a fast-paced environment and takes pride in delivering exceptional service, we invite you to apply and become part of our growing team. Job Type: Full-time Pay: Up to $16.00 per hour Work Location: Remote Apply tot his job Apply To this Job