Contractor Connect - Senior Resolution Manager

Workers’ Compensation Claims Supervisor (Remote – NY Jurisdiction) Location: Remote (U.S. – NY License Required) Industry: Insurance / Claims Management Employment Type: Contract to Hire & Direct Hire Opportunities Compensation: $45/hour on contract Job Summary: Robert Half is partnering with a leading insurance services provider to find a Workers’ Compensation Claims Supervisor with strong experience in New York jurisdiction. This is a fully remote opportunity for a seasoned leader who thrives in a fast-paced, performance-driven environment. If you have a passion for mentoring teams, driving operational excellence, and delivering exceptional client service, we want to hear from you. Key Responsibilities: • Team Leadership: Supervise and mentor a team of Workers’ Compensation Adjusters handling diverse caseloads. • Compliance & Best Practices: Ensure claims are managed in accordance with company standards and jurisdictional regulations. • Talent Development: Lead hiring, onboarding, and continuous training of adjusters to foster a high-performance culture. • Workflow Management: Monitor workloads, set team goals, and drive productivity and quality outcomes. • Client Relations: Serve as a key point of contact for clients, brokers, and carriers, ensuring proactive and professional communication. • Technology Utilization: Leverage internal systems to streamline processes and enhance service delivery. Qualifications: Required: • 3+ years of Workers’ Compensation claims experience • 1+ years of supervisory experience • Active NY Adjuster License • High School Diploma or equivalent • Strong knowledge of jurisdictional requirements and claims handling procedures Preferred: • Bachelor’s Degree • Experience with multi-state claims handling • Familiarity with claims management systems and reporting tools Apply tot his job