On-Site Property Manager
About the position
Responsibilities
• Ensure properties are operating at peak physical, aesthetic, and financial performance.
• Provide guidance and leadership to direct reports and other members of the property management team, if applicable.
• Serve as a contact for a wide range of tenant, applicant, prospect and property issues, fostering positive relationships and addressing concerns promptly and professionally while noting communications in property software.
• Assist in annual property budget preparation, operating expense reconciliations, and other accounting related projects such as bill coding/payment and collections.
• Monitor properties' delinquency and ensure timely payment of amount due by issuing late fees and/or proper notices.
• Oversee the move in and renewal process which includes reviewing and signing move in and renewal paperwork after ensuring its accuracy and compliance with applicable laws.
• Ensure compliance with the rental agreement by sending violation notices as needed.
• Oversee the turnover and leasing process to include getting units rent ready, conducting tours, screening applicants and moving in future tenants.
• Create, assign and authorize maintenance requests which includes coordinating vendors, meeting vendors onsite and ensuring their satisfactory and timely completion.
• Oversee pool/spa maintenance and testing in accordance with county standards, if applicable.
• Respond to emergency calls during and after normal work schedule, as requested.
• Report accidents/emergencies immediately by completing an incident report.
• Walk property regularly to ensure property is performing and following proper safety protocols as it relates to curb appeal, violations and preventative maintenance.
• Perform other job duties as assigned.
Requirements
• Minimum 1 year experience in property management or related role.
• Basic knowledge of statewide and local landlord-tenant regulations.
• Excellent customer service skills.
• Strong communication skills (written and verbal), including the ability to use tact and diplomacy in sensitive situations, while maintaining confidentiality.
• Proficient use of office equipment such as laptop, printer, scanner, etc. and Microsoft Office software, such as Teams and Outlook.
• Valid Driver's License, active insurance and reliable transportation if employed at multiple properties or living offsite and required to participate in the rotating on-call program.
Nice-to-haves
• 2 years' experience in property management or related role.
• Minimum 1 year experience managing people.
• Experience with or ability to learn property management software program, such as AppFolio, ShowMojo and/or Avid.
• Experience in properly setting priorities, managing time to meet deadlines and organizing tasks & projects.
• Strong attention to detail.
Benefits
• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Work from home
• Vision insurance
• 401(k) matching
• Life insurance
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