Crisis Triage Specialist - 988 Line - SUNDAY-WEDNESDAY - 1AM-11:30AM

About the position Responsibilities • Provide telephone triage services to individuals requesting assistance or 3rd party referral sources to provide community stabilization services to the identified individual in crisis. • Complete risk assessments to determine if caller is at risk for suicide and/or homicide, and who may need an immediate response, which may include referrals to Law Enforcement, DCR, and/or Active Rescue to maintain his/her safety or the safety of others. • Must be able to manage multiple calls in a professional and engaging manner. • Assist clinical staff with follow up phone calls as requested and appropriate. • In collaboration with clients and their support system, develop stabilization and safety plans. • Complete comprehensive documentation which supports the safety plan as indicated. • Possess an in-depth knowledge of community resources and ability to access resources to support and address client needs. • Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvements teams, task groups, committees, consultations, mentoring or training responsibilities. • Maintain client records and all other required documentation in a timely and confidential manner, in accordance with agency policies and practices. • Regional Crisis Line Specialists must adhere to NCQA standards. • Other duties as assigned by agency or supervisor. Requirements • Bachelor's degree in Behavioral Health related field. • Must submit for Agency Affiliation within 30 days of hire. Nice-to-haves • Two years of experience serving individuals with behavioral health needs. • Experience with crisis intervention, including risk assessments. Benefits • Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays! • Sick Leave - Extended Sick Leave and Paid Sick and Safe Time. • Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year. • Medical, Dental and Vision. • Retirement - Impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match. • Flexible Spending Accounts. • Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire. • Signing Bonus! • No-cost licensure supervision for those pursuing clinical licensure. • Federal and State Loan Forgiveness Program for qualifying Programs. • Reimbursement of License/Certification application fee that is required for the position. • Free Employee Assistance Program. • Staff Discounts at various FBH partners throughout Spokane! Apply tot his job Apply To this Job