Telemarketer/Sales
About the position
Responsibilities
• Cold call small business owners using a given directory to schedule new business appointments for the agency's owner
• Answer incoming calls from prospective customers
• Use scripts to provide information about the agency's features, prices etc. and present their benefits
• Ask pertinent questions to understand the customer's requirements
• Persuade the customer to schedule an appointment to review our services by demonstrating how we can meet their needs
• Record the customer's personal information accurately in a computer system
• Go the 'extra mile' to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
Requirements
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and autodialer software
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented
• Patient and able to handle customer rejection
• High school diploma; college education is a plus
Benefits
• Flexible schedule
• Paid time off
• Paid training
• Work from home
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