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Administrative Assistant 1, Administrative Assistant Trainee 1 (NY HELPS), Box OHE-1268/66221

Remote, USA Full-time Posted 2025-11-03
About the position The Administrative Assistant 1, Administrative Assistant Trainee 1 (NY HELPS) position at the New York State Education Department involves providing administrative support within the Office of Education Policy. This role is part of the NY HELPS program, allowing for non-competitive appointments and the opportunity for candidates to transition to competitive status after a year. The position requires strong organizational skills, proficiency in office software, and the ability to provide excellent customer service. Telecommuting is permitted up to 30% of the time, and the role is full-time with a standard workweek from Monday to Friday. Responsibilities • Provide administrative support to the Office of Education Policy. , • Utilize office software for various tasks including email and word processing. , • Assist in customer service and business writing tasks. , • Maintain organized office operations and documentation. Requirements • Administrative Assistant Trainee 1: six months of experience in administrative support. , • Administrative Assistant Trainee 2: one year of experience in administrative support. , • Administrative Assistant 1: two years of experience in administrative support. , • Certification or associate degree in relevant fields can substitute for experience. , • Must pass a keyboarding test demonstrating at least 30 words per minute with 96% accuracy. Nice-to-haves • Experience with public service or government administration. , • Familiarity with educational policies and procedures. Benefits • Thirteen paid holidays annually. , • Thirteen days of paid vacation leave in year one, increasing to 20+ days with additional years of service. , • Five days of paid personal leave annually. , • Thirteen days of paid sick leave annually. , • Affordable health insurance programs for employees and dependents. , • Family dental and vision benefits at no additional cost. , • Enrollment in the New York State pension system or optional retirement plans with salary match. , • Paid parental leave and paid family leave options. , • Public Service Loan Forgiveness eligibility. Apply tot his job

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