Military Customer Service/ Data Entry/ Admin Clerks (Remote)

We are seeking motivated and detail-oriented individuals to serve as Remote Military Customer Service / Data Entry / Administrative Clerks . In this role, you will support active duty, veterans, and military families by providing accurate, professional assistance with administrative processes, data entry, and customer service. The ideal candidate is mission-driven, respectful of confidentiality, and capable of navigating military protocols and terminology. Key Responsibilities: Customer Service Support: • Provide prompt and courteous assistance to service members, veterans, and their families via phone, email, or chat. • Assist with inquiries related to benefits, records, ID verification, service documentation, and other military-related needs. • Ensure professional and empathetic communication, especially with sensitive issues. Data Entry & Records Management: • Accurately input, verify, and maintain military personnel data in databases (e.g., DEERS, DFAS, VA systems, or internal records). • Manage electronic documents including service records, claims, correspondence, and case files. • Perform quality checks to ensure data accuracy and completeness. Administrative Support: • Prepare reports, forms, letters, and spreadsheets as needed. • Schedule virtual meetings or appointments and manage calendars. • Support compliance with military standards and data security protocols. Required Qualifications: • U.S. Citizen (required for federal/military contract roles). • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred. • 1+ year(s) of experience in customer service, data entry, or administrative support. • Familiarity with military structure, culture, or services (e.g., VA, DFAS, TRICARE) is a strong plus. • Proficient with Microsoft Office Suite and/or Google Workspace. • Ability to work independently in a remote environment with minimal supervision. • High-speed internet and a secure, quiet home office setup. Preferred Qualifications: • Prior military service or military spouse/family member. • Experience with military systems such as DMDC, VA.gov, or similar. • Experience with ticketing or CRM software (e.g., Salesforce, Zendesk, ServiceNow). • Active Security Clearance (preferred for certain roles, not required for all). Soft Skills: • Respectful, patient, and empathetic communication. • Strong attention to detail and organizational skills. • Integrity and commitment to confidentiality. Benefits: • Competitive hourly pay or salary based on experience and clearance level. • Remote work flexibility with structured schedules. • Paid time off, federal holidays, and sick leave. • Professional development and training support. • Opportunity to support and serve the military community Remote About the Company: CareerBuilder Premium Subscription Apply Job! Apply to this Job