Collision Market Manager
Description:
• The Market Manager is responsible for the operation and results of multiple locations within a designated area
• Expected to provide leadership and mentoring to all direct reports
• Ensure consistent execution of WOW plan for all locations
• Manage the activities of all locations
• Monitor capture rates
• Manage and hold all staff accountable for shop performance
• Be the conduit for load leveling for the market
• Recruit, interview, train new hires
• Ensure customer satisfaction by coaching staff
• Seek out opportunities for continuous education and development
• Participate in external marketing and team building activities
• Promote safe, clean working conditions
• Work with corporate staff to achieve external growth
• Review location performance against goals
• Conduct operations reviews with location managers and audits
• Promote, develop, and act as a liaison with area insurance contacts
• Ensure that stores are responsive to clients
Requirements:
• Minimum of five years collision repair industry
• Minimum of three years of management
• ICAR Platinum certification preferred
• Estimating license if applicable in the state
Benefits:
• great salary and benefits
• support and opportunity
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