Customer Service (Broker Experience Associate)

TickPick is a leading North American ticket marketplace that has offered all-in pricing on tickets since its inception in 2011. We are seeking a Customer Service (Broker Experience Associate) to respond to broker support inquiries and maintain relationships with professional ticket brokers. Requirements • Must be located in Tennessee, Texas, or Oregon • This is a full-time position (40 hours / 5 days a week) that requires you to work weekends, evenings, and some holidays • Minimum of 1+ years of customer service, sales or client relations experience • Bachelor Degree preferred • Excellent written and verbal communication skills • Technologically savvy • Highly skilled at multitasking • Live event ticketing software knowledge preferred • Proficient using: Zendesk (or similar software); G-Suite Excel Benefits • Health Care Plan (Medical, Dental & Vision) • Retirement Plan Contribution (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Holidays) • Family Leave (Maternity, Paternity) • Training & Development • $100 Monthly Stipend to Attend Live Events Apply Job! Apply to this Job