[Remote-Position] Inbound Customer Service Representative (WFH)
Ready to take the next step in your career? Join us as a Inbound Customer Service Representative! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.
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Employer Industry: Healthcare Equipment and ServicesWhy Consider This Job Opportunity...
 Pay starting at $15.50 plus a monthly bonus program opportunity with potential unlimited earnings
 Opportunity for career advancement and growth within the organization
 Work from home after successful completion of in-office training and meeting expectations with management approval
 Generous benefits package including medical, dental, vision, and 401k
 Employee recognition and discount programs
 Supportive and collaborative work environment
What To Expect (Job Responsibilities)
 Serve as a patient advocate to resolve questions or concerns
 Collect and input patient data into the e-Intake system
 Verify products and services, ensuring compliance with regulations
 Manage high-volume inbound phone calls for initial intake and assist with CPAP resupply
 Provide basic technical assistance and education on CPAP equipment to patients
What Is Required (Qualifications)
 High school diploma or GED equivalent
 One to three years of related prior work experience in a team-oriented environment
 Strong customer service background
 Basic computer and internet skills
 Valid driver's license in the state of residence with a clean driving record (when applicable for the position)
How To Stand Out (Preferred Qualifications)
 Experience in the medical field and administrative record management
 Knowledge of Durable Medical Equipment (DME) or Home Medical Equipment (HME)
 Familiarity with billing reimbursement and insurance policies
 Medical terminology knowledge
 Ability to interpret a variety of instructions across different communication mediums
#HealthcareEquipment #CustomerService #CareerOpportunity #RemoteWork #HealthcareJobs
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