[Remote-Position] Inbound Customer Service Agent
Role Snapshot:
- Location: Remote
- Position: Inbound Customer Service Agent
- Compensation: a competitive salary
- Start Date: Immediate openings available
- Company: Workwarp
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Description:  Provide direct support to GE Appliances Owners  Strong focus on sales and service  Responsibilities include product information, registration support, service inquiries, and troubleshooting Requirements:  One-year relevant working experience in a customer service or sales environment  Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues  Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner  Requires a high degree of concentration and attention to detail to manage daily activity  Excellent team player with verbal, written and interpersonal skills, with ability to interact with owners at all levels within the organization  Maintain professional interactions to promote and secure brand loyalty for GE Appliance Branded Products  Acts with integrity, seeks leadership guidance as necessary to execute job responsibilities  Familiarity with web-based systems to retrieve data for troubleshooting and resolution, comfortable navigating through multiple systems at once  Ability to effectively work at home Benefits:  Paid on-the-job training and mentoring  Work-from-home opportunities (equipment provided)  No weekend shifts  Paid time off  Medical, dental, vision, and prescription benefits eligibility on day one of employment  401(k) program with a company match  Short-term and long-term disability  Life insurance  Appliance discount program  Tuition reimbursement  Gym membership reimbursement  Career growth opportunities Apply Job!Â
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