[Work From Home] Customer Service Representative II
Job Highlights:
- Position: Customer Service Representative II
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Location: Remote
- Company: Workwarp
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Description:Â Serve as a key contact for clients and consumers
 Handle inquiries, ensuring timely and accurate service delivery
 Actively support company-wide efforts to maintain customer satisfaction
 Maintain detailed documentation of all interactions
 Proactively identify and resolve client and candidate issues
 Provide ongoing client service at the highest level
 Work closely with cross-functional teams to enhance service delivery
 Participate in special projects or initiatives as assigned
Requirements:  High school diploma or equivalent  Minimum of 2-3 years in a customer service role  Exceptional verbal and written communication skills  Proficiency in both English and Spanish is highly desirable  Proficiency in CRM software and Microsoft Office  Typing minimum 45 WPM  Familiarity with industry compliance standards is a plus  Ability to handle multiple tasks and responsibilities simultaneously  High level of accuracy in documentation and data entry  Excellent problem-solving skills and empathy
Benefits:
 Competitive pay
 Robust benefits package
 Opportunities for career advancement
 Collaborative and team-oriented culture
 Monthly appreciation events
 Continuing education and training resources Apply Job!
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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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