Urgently Hiring: Remote Chat Support Specialist - Part Time
This is more than a job; it's a chance to accelerate your career as a Remote Chat Support Specialist - Part Time! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate.
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Aetna, a CVS Health company, is looking for dedicated and professional individuals to join our team as Remote Chat Support Specialists.About the Role
As a Remote Chat Support Specialist, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and delivering top-notch support through live chat. This role is perfect for someone who thrives in a fast-paced, virtual environment and values meaningful interactions.
Key Responsibilities
 Respond promptly and professionally to customer inquiries via live chat.
 Provide accurate information about Aetna products, services, and policies.
 Troubleshoot and resolve customer concerns effectively and efficiently.
 Document and track interactions, ensuring high-quality service standards are maintained.
 Collaborate with team members and escalate complex issues when necessary.
Requirements
 Experience: At least 1 year of customer service experience, preferably in a remote or chat support role.
 Skills: Strong written communication skills, attention to detail, and problem-solving abilities.
 Tech Savvy: Comfortable with navigating multiple software applications and chat platforms.
 Work Environment: Reliable high-speed internet and a quiet, distraction-free workspace.
 Education: High school diploma or equivalent (college coursework or degree is a plus).
Benefits of Joining Aetna
 Flexible part-time hours tailored to your schedule.
 Competitive hourly pay.
 Work-from-home convenience.
 Opportunities for growth within a leading healthcare organization.
How to Apply
If youÂre ready to make a difference in the lives of Aetna customers while enjoying the benefits of remote work, apply today! Apply Job!
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Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
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