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Urgently Hiring: Onboarding SME (Remote)

Remote, USA Full-time Posted 2025-05-22

This role is a stepping stone to great career achievements. We need a Onboarding SME! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. We are prepared to offer a competitive salary to attract a top-tier candidate for this role.

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Title: Onboarding SME
Location: San Antonio, TX (Remote)
Clearance: US Citizen (Secret Eligible)

About this role:
• Rackner is seeking a Onboarding SME who will onboard and support product teams across the DoD as they leverage the Platform One tech stack to continuously develop and deploy code to multiple security environments. .
• Platform One is a DoD enterprise service capability intended to make the DoD DevSecOps initiative a reality by leveraging industry best practices, open-source software such as Kubernetes and containers, and commercial solutions to instantiate CI/CD pipelines at various classification levels.
• Rackner is working with the Platform One program to support these initiatives and provide technical services and expertise for the program's success.

We are seeking professionals with:
• Excellent customer management experience
• Solid software implementation skills
• Collaborates well with both internal and customer teams
• Demonstrated leadership of solutions and successful implementation for the onboarding process
• Experienced in the onboarding process with teams that execute training and integrations
• Bachelor's or Master's Degree in Computer Science or related IT field
• Excellent presentation skills and ability to work well with multiple teams

Who We Are:
• Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.
• We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
• Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.
• Our customers hail from a diverse, ever-growing list of industries.

Who We Are:
• Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector.
• We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.
• Each of us enable digital transformation for large organizations through the newest in distributed technologies as we are laser focused on end-to-end application development, DevSecOps, AI/ML and systems architecture and our methodology focuses on cloud-first and cost-effective innovation.
• Our customers hail from a diverse, ever-growing list of industries.

Benefits/Additional Info:

Rackner embraces and promotes employee development and training and covers the cost of certifications relevant to a position and the technologies/services provided . Fitness/Gym membership eligibility, weekly pay schedule and employee swag, snacks & events are offered as well!
• 401K with 100% matching up to 6%
• Highly competitive PTO
• Great health insurance with large network of providers
• Medical/Dental/Vision
• Life Insurance, and short & long term disability
• Industry-Leading Weekly Pay Schedule
• Home office & equipment plan

#onboarding #customerexperience #userexperience #customermanagement #Platformone #airforce #Cloud Apply Job!

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Your Future Starts Here

Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now!

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