Urgently Hiring: Customer Service Associate I (Remote) February
Our team is expanding! We have a new opening for a Customer Service Associate Ifebruary 10th Lewisville, TX Class! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.
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Employer Industry: Mortgage ServicesWhy Consider This Job Opportunity
 Hourly rate of $17.00 per hour
 Eligible for monthly bonuses and incentive rewards
 Comprehensive 6-week paid virtual training with provided equipment
 Team member mortgage loan program and down payment assistance program
 Tuition reimbursement and student debt repayment program
 Flexible spending accounts for eligible childcare expenses
What To Expect (Job Responsibilities)
 Answer 40-50 inbound/outbound calls a day
 Assist customers with payment options, escrow items, and general mortgage information
 Discuss customer benefits such as Paperless, Mobile App, Web, and IVR
 Assist customers who are 30 days or less due on their mortgage payment
 Maintain a professional and supportive demeanor while addressing customer inquiries
What Is Required (Qualifications)
 Minimum of 6 months customer service experience
 Call center experience is a plus
 Must reside within 60 miles of the office location
 Attendance required for the first 90 days of training
 Availability to work during business hours after training
How To Stand Out (Preferred Qualifications)
 Experience in a customer service role within the mortgage or financial services industry
 Familiarity with mortgage payment processes and customer service best practices
 Ability to navigate customer service software and systems efficiently
#MortgageServices #CustomerService #CareerOpportunity #TrainingProvided #Incentives
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