Urgently Hiring: Call Center / IT Call Center Consultant

We're searching for a qualified Call Center / IT Call Center Consultant! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.

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Location...

Remote

Duration

6+ Months

Must Have Skill

Call center environment, Call Center experience in software support, software support, Web support (Microsoft Teams, Office 365, Service Now, navigate multiple web browsers, Microsoft excel)

Required Skills

Requirements: • 4+ Years of answering inbound phone calls in a call center environment.

Call Center experience in software support, not to be confused with engineers. Engineers will bore in this line of work and post out. They must provide software support, not hardware support and they must be in a call center role not an engineering role.
• At least 1+ years in customer service or equivalent experience .
• 12 months of technical support experience in Web support (software preferred over hardware). Must be experienced using Microsoft Teams, Office 365, Service Now, navigate multiple web browsers, Microsoft excel
• 1 year experience in telecommuting role .
• Candidates must be willing to work any days/hours the business requires (M-F 7am-11pm) up to 40 hours a week.
• Candidates must have perfect attendance during first 60 days of employment, no schedule trades/swaps during this time.
• High School Diploma or GED.
• Must type a min of 65+ wpm with a 90% accuracy.
• Longevity in job.
• Safe and secure space availability Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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