Immediate Hiring: HEDIS Clinical Quality Analyst
Our team is expanding! We have a new opening for a HEDIS Clinical Quality Analyst! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.
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The HEDIS Clinical Quality Analyst provides clinical direction, guidance, training, and quality oversight for all things related to the clinical aspect of Healthcare Effectiveness Data and Information Set (HEDIS). This position would oversee abstraction, overreads and quality analysis of HEDIS for both Prospective and Retrospective Seasons to ensure the company complies with the standards set by the National Committee for Quality Assurance (NCQA) and Centers for Medicare & Medicaid Services (CMS). Performs quality improvement activities to monitor/maintain quality of care and compliance with applicable standards/regulations. Performs/coordinates HEDIS data collection, medical record review, and quality improvement activities as indicated.This position will allow the successful candidate to work full time remote. Candidates who are resident of North Carolina are strongly preferred. Out of state candidates will be considered on a case-by-case basis. Must be available to travel for... onsite meetings to the Alliance Home office (Morrisville, NC) or Charlotte office, if needed.
Responsibilities & Duties
Oversight of HEDIS Projects
 Subject matter expert for the National Committee for Quality Assurance (NCQA) HEDIS Measures. (Hybrid, Administrative and ECDS)
 Review the quality of HEDIS internal processes/plans and for alignment with procedures and/or best practices for supporting the HEDIS Team.
 Responsible for participating in the development, research, and implementation of HEDIS improvement activities
 Plan implementation of Primary Source Verification (PSV) and Medical Record Review Validation (MRRV) Audits
 Oversees quality of abstraction, quality assurance (QA) and second level QA for HEDIS Hybrid Project and Supplemental Data Audit
 Interpret qualitative and quantitative information to appropriately document findings
 Make recommendations for improvement related to any records reviewed and write reports of findings
 Identify system and/or operational issues hindering the attainment of quality performance standards as defined by NCQA standards, applicable state and Federal laws and regulations
 Motivate and influence staff assigned to the Hybrid and SDVA projects in order to accomplish task(s) successfully, analysis of technical specifications, expertise with NCQA/HEDIS resources
 Identify and escalate situations which may pose quality, compliance, and safety risks that may adversely affect the HEDIS Hybrid Audit or SDVA Audit
Coordinate/Oversees Data Analysis and Quality Intervention and Report on Findings
 Generate monthly/weekly HEDIS Quality reports on measure performance to submit to Directors, Managers, and Supervisors
 Coordinates and oversees all quality management programs and projects ensuring compliance with all applicable regulatory bodies
 Develops/implements quality management and error reduction programs as needed
 Provide written feedback to Directors, Managers and Supervisors concerning quality concerns pertaining to individual performance, compliance risks/trends, root cause analysis and any system or process improvements recommended related to the NCQA HEDIS measures
Effectively Measure the Key Output Variables to Ensure All Performance Changes are Accurately Assessed
 Prepare analysis of initial and repeat HEDIS measures to evaluate efficacy of interventions and to improve approach to successfully resolving root cause as needed
 Evaluate validity and accuracy of supplemental data sources to draw appropriate conclusions
Analyze Changes in Performance to Determine the Impacts of Interventions
 Perform any required data analysis to evaluate gaps in care
 Prepare comprehensive reports to ensuring adequate documentation and methodology to support findings and recommendations
Evaluate Knowledge Gaps of Staff and Coordinate Training
 Creates HEDIS measure training manuals, tip sheets, measure assessments, pocket guides for HEDIS per NCQA Technical Specifications
 Conducts HEDIS measure training/testing
 Monitor training of staff for effectiveness and impact of outcomes from enhanced training
Minimum Requirements
Education & Experience
Graduation from an accredited school of nursing with a Registered Nurse (RN) license or Licensed Practical Nurse (LPN) or Compact Nursing License and five (5) years of healthcare experience in HEDIS clinical quality and process improvement.
Additional Required Experience:
 Experience with the NCQA Technical Specifications and Value Set Directory.
 Experience with Medical Record Abstraction/Quality Analysis and oversight of HEDIS related duties for supplemental data audit and Hybrid audit. Knowledge of NCQA Health Plan HEDIS data collection and reporting requirements and processes.
 Understanding of the operational requirements for data collection in support of HEDIS or similar Quality programs
 Experience with the Medicaid population related to HEDIS Measures.
Preferred:
 Data analysis and IT infrastructure of standard and non-standard data related to supplemental data experience preferred.
 Certified Professional in Healthcare Quality - CPHQ preferred.
Knowledge, Skills, & Abilities
 Knowledge of North Carolina State and Federal rules and requirements related to the service continuum in North Carolina
 Knowledge of Tailored Plan, Integrated Care and Care Management processes and regulatory requirements
 Knowledge of best and promising practices for behavioral & physical health and/or intellectual/developmental disabilities
 Microsoft Excel, Word, PowerPoint, SPSS, and Survey Monkey (or other online survey tool)
 Strong clinical skills
 Problem solving skills
 Interpersonal Skills
 Strong Analytical skills
 Problem solving and conflict resolution skills
 Strong diplomacy skills and discretion
 Highly effective communication skills
 Ability to negotiate and resolve issues with minimal assistance
Salary Range
$75,600-$98,280/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
 Medical, Dental, Vision, Life, Long Term Disability
 Generous retirement savings plan
 Flexible work schedules including hybrid/remote options
 Paid time off including vacation, sick leave, holiday, management leave
 Dress flexibility Apply Job!
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Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
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