[FULL TIME Remote] Licensed Insurance Representative - Customer
This is more than a job; it's a chance to accelerate your career as a Licensed Insurance Representative - Customer Service! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.
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DescriptionAs a Licensed Insurance Representative at Teleperformance, you will play a crucial role in responding to customer inquiries and concerns. This position involves connecting with customers via phone, assisting them with filing claims and vehicle repairs, and communicating with various stakeholders to ensure a smooth claims process. You will work in a collaborative and engaging... environment, where no two days are the same, allowing you to discover your potential and advance your career.
Company Culture and Environment
Teleperformance fosters a positive and inclusive culture, valuing employees contributions and well-being. The company emphasizes a high-tech and high-touch approach, enabling employees to bring their best selves to work. Teamwork and collaboration are prioritized, creating an environment where employees feel inspired and supported.
Career Growth and Development Opportunities
At Teleperformance, employees are encouraged to grow and challenge themselves. With a history of promoting from within, youÂll have the opportunity to advance your career, just like our Chief Client Officer who started as an agent. The company is committed to creating pathways for professional development and career advancement.
Detailed Benefits and Perks
 Paid Training
 Competitive Wages
 Full Benefits (Medical, Dental, Vision, 401k, and more)
 Paid Time Off
 Employee wellness and engagement programs
 Flexible work-from-home arrangements
Compensation and Benefits
 Competitive salary based on experience
 Comprehensive health benefits including medical, dental, and vision
 Retirement savings plan options
 Paid time off and employee wellness programs
Why you should apply for this position today
Joining Teleperformance offers a unique opportunity to make a difference in peopleÂs lives while working in a supportive environment. You will gain valuable experience in customer service and have the potential for career advancement within a global company.
Skills
 Active Adjuster Insurance License
 Customer service experience preferred
 Strong oral and written communication skills
 Logical problem-solving abilities
 Ability to type at least 25 wpm
 Proficient in using desktop computer systems
 Organizational and prioritization skills
Responsibilities
 Connect with customers via phone to file/document claims for accidents
 Assist customers with vehicle repairs and rental car arrangements
 Communicate with medical providers and insurance entities regarding claims
 De-escalate and resolve customer issues as necessary
 Track all relevant call information for auditing purposes
Qualifications
 Must possess an active Adjuster Insurance License
 Ability to work remotely in a virtual team environment
 Minimum 6 months of customer service experience preferred
 Must be over 18 years of age
 High School Graduate or GED
 Ability to navigate Windows operating systems
Education Requirements
 High School Graduate or GED
Education Requirements Credential Category
 High School Diploma or equivalent
Experience Requirements
 6 months of customer service experience preferred
Why work in Salt Lake City, UT
Salt Lake City offers a unique blend of urban living and access to outdoor adventures. Known for its stunning natural landscapes, including nearby mountains and parks, it provides a high quality of life. The city boasts a vibrant culture, with diverse dining options, recreational activities, and a growing job market, making it an attractive place to live and work Apply Job!
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