Apply Now: Customer Service Representative for Radiology Billing
Propel your career forward by joining our team as a Customer Service Representative! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.
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Most of our positions, including the one below, are Fully Remote. Due to the nature of our business, you will need to have your own computer and show proof that you have at least 20mb internet speed and be able to run an Ethernet cable.Are you interested in working with an authentic team who care about their clients and employees? PBS is committed to excellence in revenue cycle, practice improvement, and service to physician practices. We are looking for experienced, talented individuals who value integrity, innovation and teamwork.
The Customer Service Representative for Radiology Billing provides effective, courteous customer service by forming a working relationship with internal and external customers through communication via email, mail or telephone with customers or company employees. This is a part-time position.
Primary Job Duties
 Answers patient phone calls, resolving issues in one phone call.
 Opens ARR inquiries as needed and returns phone calls once ARR is answered to resolve issues in one phone call.
 Reports collection agency payments right away.
 Generates correspondence to resolve customer disputes.
 Documents every phone call.
 Accepts and performs other work as assigned by Customer Service Lead, Customer Service Supervisor, Regional Business Manager or Executive Team.
Competencies
 Customer / Client Focus/ Telephone Skills
 Technical Capacity
 Organizational Skills -Time-management Skills
Work Environment
This job works in a home office environment using the standard office equipment of a computer and phone. Employees are required to show proof of home or renters' insurance when working remotely.
Travel
No travel is expected for this position.
Required Education and Experience
 High School education or associate degree or equivalent from college or technical school.
 Two years of related experience or training, or equivalent combination of education and experience.
 At least two years of experience working in a call center and/or customer service.
Preferred Education and Experience
 Experience in the medical billing field.
 Computer operating systems experience in Windows 7 or Windows 10.
 Computer software programs in Microsoft Office Suite
 Ability to type and use a 10-key accurately.
Job Type: Part-time
Pay: $16.50 - $19.00 per hour
Expected hours: 20 Â 29 per week
Benefits:
 401(k)
 401(k) matching
Schedule:
 Day shift
 Monday to Friday
Work Location: Remote Apply Job!
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Join Our Team!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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