Customer Service Agent - Call Center

Description: • We are seeking skilled and service-minded individuals to join our team as Customer Service Agents. • In this role, you will handle inbound customer interactions for major brands, using our provided systems to resolve issues, answer questions, and ensure customer satisfaction. • This is a phone-based customer service position that offers schedule flexibility and the ability to provide support from your designated workspace. • A multi-step onboarding and client certification process is required before servicing can begin. • Responsibilities include answering inbound calls and assist customers with questions, concerns, or product/service issues. Requirements: • High school diploma or GED required • Must be at least 18 years of age • Authorized to work in the United States • U.S. resident (excluding residents of CA, CO, CT, MA, MD, NY, OR, WA, or WI) • Strong communication and active listening skills • Basic computer knowledge and typing ability • Ability to follow detailed instructions and meet performance standards • Prior customer service or call center experience is a plus • Spanish language skills are a bonus Benefits: • Remote position – no commute • Paid training (after client certification) • Flexible schedule options • Paid time off • Career advancement opportunities • Access to telehealth benefits Apply Job! Apply to this Job