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Scrum Master – (Digital) in Bethesda, MD

Remote, USA Full-time Posted 2025-05-22

Scrum Master - (Digital) - ARK Solutions - Bethesda, MD - work from home job

Company: ARK Solutions

Job description: Job Description

The Infrastructure Delivery Scrum Master/Project Manager candidate functions as a servant leader for the Global Network Product team to ensure organization, execution and optimization across the team and to deliver value against a shared set of business objectives. Mentor, coach and advise members of the scrum team that operate within the Global Networks product line. Guide and facilitate teams through ceremonies, events, and meetings within the Agile team framework and support Agile best practices including: daily stand ups, ensuring the team meets the definition of done, managing story points/burndown, and removing impediments/barriers. The candidate will also play a key role in developing prioritization processes and communication with leadership and stakeholders. The candidate must possess confidence in ability to resolve team level impediments, manage risks and issues, and drive continuous improvement throughout the delivery teams and lifecycle. The candidate should be able to identify milestones and drive the work to meet the commitments. The candidate will have an expert level understanding of PMI Project and Agile Scrum principles and practices and understands the unique opportunities and challenges associated with organizing, facilitating, and continuously aligning the Teams with the guiding business strategy.

CORE RESPONSIBILITIES:

Works with Product Managers and Product Owners to help assure execution alignment for Scrum Teams.

Works with external vendors to ensure execution of tasks and alignment with internal teams

Facilitates Agile Scrum Team execution and feature completion tracking for up to three Scrum Teams.

Creates, modifies, publishes and leverages standardized Agile Metrics leveraging Jira to facilitate continuous improvement on the Scrum Team.

Works with multiple in-house and external Scrum Teams enterprise-wide to remove impediments and manage dependencies.

Arranges and facilitates daily stand-up meetings, sprint planning, story grooming, and demo/retro. Ensures quick inspection and proper use of an Agile process.

Escalates and assists in the resolution of impediments.

Facilitates release planning events for assigned Scrum Teams.

Provide coaching on Agile practices and methods for assigned as well as other Scrum Teams.

Undergraduate degree or equivalent combination of education, technical training, or work/military experience

PMP Certification

Agile Certification

ITIL Certification

Required Experience

10+ years experience managing enterprise level infrastructure projects (***K+) for global company

Experience in network/technical engineering

Experience with large user migrations to cloud services of 100K+ users

Experience with projects using cloud technologies and remote PC assistance technologies

Excellent communications skills to effectively information share with project team members, senior managers and leadership.

Strong oral and written communication skills

Proficiency with Microsoft 365 suite and applications (Word, PowerPoint, Excel, Outlook, SharePoint, Visio, Teams)

Proficiency with tools Clarity, Jira, ServiceNow

Proven track record in development of standard Project Management processes

Preferred:

SAFe Certifications

Required Attributes

Experience managing large enterprise infrastructure projects with multiple global locations

Experience with remote assistance technologies (Beyond Trust, Webex, HDX)

Excellent communications skills to effectively information share with project team members, senior managers and leadership

Be available to work outside of the traditional hours and days to facilitate project events when required.

Effectively works with diverse project team members with ability to instill a unified drive to achieve project objectives and milestones.

Skilled in conceptualizing creative solutions, documenting them, and presenting/selling them to senior management

Comfortable making presentations to executives
Scrum Master - (Digital) - ARK Solutions - Bethesda, MD - work from home job

Expected salary:

Location: Bethesda, MD
Scrum Master - (Digital) - ARK Solutions - Bethesda, MD - work from home job

Job date: Thu, 24 Aug 2023 23:45:43 GMT

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Scrum Master - (Digital) - ARK Solutions - Bethesda, MD - work from home job

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