Veterinary Hospice Care Nurse in Tampa, FL

Veterinary Hospice Care Nurse - Lap of Love - Tampa, FL - work from home job

Company: Lap of Love

Job description: Impact Job Description: Hospice Care Nurse

Classification: Exempt

Schedule: Full-time (40 hours per week)

Location: Remote, working from home

Lap of Love is a national practice dedicated exclusively to in-home end of life care for pets. We believe all pets and their families deserve the most compassionate and supportive end of life experience. Our experienced veterinarians help pets and their parents with quality of life assessments, pain and anxiety management, end of life consultations, and peaceful euthanasia in the comfort of their pet’s favorite place– home.

Position Description:

Lap of Love Veterinary Hospice, headquartered in Lutz, FL., is seeking an experienced Certified/Registered Veterinarian Technician with impeccable knowledge of senior, geriatric, and terminally ill hospice cases to fulfill the role of Hospice Care Nurse. The ideal candidate will possess both the knowledge and communication skills to help guide families through hospice care for their pet and effectively support the veterinarian with these cases.

As a Hospice Care Nurse you will provide support to our veterinarians throughout the nation to ensure the utmost quality of care for our hospice patients. Your role will include monitoring existing hospice cases and assuring timely follow ups, encouraging re-checks with our doctors, assisting veterinarians with prescription refills, providing resources to families, reviewing and managing the library of hospice write ups, and becoming a resource to our support center team for veterinary related questions on an ad hoc basis.

Responsibilities: * Monitor existing hospice cases averaging 10 or more cases per day (250 per month).
• Determine useful resources for families and assist in providing as needed.
• Act as point of contact for area veterinarians.
• Encourage re-checks with veterinarians based on the needs of each family.
• Monitor hospice appointments to ensure they are being performed exceptionally, updated properly on the appropriate software and that all follow-up procedures are completed in a timely manner.
• Review hospice write ups for quality and completeness and communicate with veterinarian for any clarifications needed.
• Act as a point person for families to contact with questions they may have.
• Handle and escalate any client concerns or questions (example: dissatisfaction during the appointment, etc.).
• Authorize prescriptions/refills as indicated by veterinarian (the appointment record should have written authorization already- i.e., “authorize 3 refills of Gabapentin”)
• Ability to comfortably talk a family through the end of life process or decision.
• Work with leadership to investigate areas of opportunities for growth.
• Work with Support Center to answer any questions that might arise regarding hospice cases.
• Learn all functions of Support Center Veterinary Care Coordinators so that you can properly manage and resolve appointment questions, scheduling conflicts, billing concerns, etc. should an issue arise when Practice Managers are not available.

Schedule Requirements: * Required to work 40 hours per week
• Required to work some assigned weekends, as scheduled by Lap of Love.

Requirements

A successful Hospice Care Nurse will possess these attributes: * Strong leadership skills. You possess the qualities and characteristics of a strong leader including character, vision, courage, integrity, empathy, persistence, commitment, confidence, determination. You have the ability to resolve conflicts, think strategically, make decisions with confidence all while maintaining great focus and respect for others.
• Technical skills and knowledge. You have the knowledge and understanding of common canine and feline diseases, symptoms, and end stage disease management to play a significant role in the team-oriented service of maintaining comfort and quality of life for the terminally ill or geriatric pet until natural death occurs or the family elects euthanasia.
• Detail oriented and well organized. You see the big picture and understand how the details relate to the overall mission of the organization. Your attention to detail is supported by your organizational skills. You appreciate order and know how to achieve it efficiently.
• Excellent project management and multitasking. You are exceptionally skilled at juggling multiple tasks, allocating and optimizing resources, and managing timelines.
• Great communicator. You have excellent written and oral communication skills and are known for your poise, tact, professional demeaner, and diplomacy. You confidently engage with staff at all levels and across multiple parts of our organization. You are willing to listen and learn from others.
• Confident and pleasant. You know what you need from others, are comfortable asking for help, clear about what others can expect from you, and able to keep things running on time. You understand that everyone is a “customer” and should have a best in class service experience when contacting you, the leadership team, or anyone across the organization.
• Self-starter with excellent follow-up skills. You know what needs to be done and you take initiative to do so without hesitation. You are flexible, motivated, and reliable, and are able to work independently to meet company goals.

Experience and Education: * Certification in veterinary care is required; CVT, LVT, RVT (or equivalent)
• Familiarity with multiple old-age related illnesses, quality of life, and disease management decisions
• A minimum of 3 years of client care experience
• Confident, independent thinker, and self-starter
• Strong organizational skills with high attention to detail
• Strong oral and written communication skills
• Willingness to work with others and respect their views
• Ability to handle multiple tasks with limited supervision
• Excellent follow-up skills
• This position is a remote role requiring the ability to work independently. Hours may vary and some evening and weekend availability may be necessary to complete the necessary job functions

Benefits
• 100% Company Funded Health Insurance
• 100% Company Funded Comprehensive Mental Health Support through Modern Health
• 100% Company Funded Gym Memberships, Classes, and Programming through Peerfit
• Dental, Vision, Life Insurance, Long Term and Short Term Disability
• Retirement Plan (Traditional 401k with 3% match & Roth 401k)
• Generous Paid Time Off
• Generous Paid Parental Leave
• Bereavement Leave
• Training & Development
• Pet Insurance
• Remote Work From Home

Veterinary Hospice Care Nurse - Lap of Love - Tampa, FL - work from home job

Expected salary: $50000 per year

Location: Tampa, FL
Veterinary Hospice Care Nurse - Lap of Love - Tampa, FL - work from home job

Job date: Thu, 07 Sep 2023 22:14:25 GMT

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Veterinary Hospice Care Nurse - Lap of Love - Tampa, FL - work from home job

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