Principal Data & Analytics Strategy Consultant
Job Title: Principal Data & Analytics Strategy ConsultantJob Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.Join us and be part of this journey towards greater opportunities and brighter futures.Concentrix is seeking a highly experienced Principal Consultant to join our Data & Analytics Consulting team. This pivotal role involves leading strategic discussions with client leadership, including defining analytics strategies, conducting data, AI and governance readiness assessments, and maximizing the value of their data. The ideal candidate will have a growth mindset, exceptional analytical skills, and the ability to influence and drive change at the highest levels of the organization. Additionally, this role will shape our Data and Analytics Consulting vision, stay current with enterprise data architecture, collaborate with platform partners on co-selling opportunities, enhance service delivery and automation, and represent our organization in strategic executive workshops with client leaders.Responsibilities & Duties:
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- Leverage expertise in business, technology, and data to craft and execute data strategies that focus on optimizing people, processes, and technology. Create actionable, evolutionary roadmaps to maximize data and AI value.
- Collaborate closely with clients and internal teams to define a clear, data-driven vision aligned with business strategies. This involves consulting on complex data initiatives and providing technical leadership as a subject matter expert.
- Develop and implement data governance strategies that address security, privacy, and compliance needs, while also facilitating data literacy and promoting a data-driven culture within client organizations
- Guide technical and non-technical teams, fostering collaboration to design and recommend scalable data architecture solutions. This includes a strong delivery lead role, with an emphasis on Data Platform expertise.
- Analyze & synthesize insights from surveys, interviews, and workshops, consolidate findings, process mapping, and construct a business facing narrative of results.
- Direct experience with enterprise class data architectures for business intelligence and artificial intelligence use cases, ability to analyze client data assets.
- Ability to partner with technical and non-technical teams to discuss technical details and make recommendations.
- Validate architectural designs and recommendations provided by solution architects, ensuring alignment with strategic goals, long-term viability, and best practices.
- Understand business concepts and performance management strategies. Be able to quickly understand what KPIs and data strategies are most relevant to our clients use cases, who span all business verticals.
- Lead initiatives in at least two of the following areas: analytics strategy & roadmapping, data governance, analytics organization planning, data literacy, or ethics.
- Proven ability to drive results, have a take charge attitude, and be inspiring to client stakeholders at any level of organization. Able to bridge business / IT gap and become a trusted advisor.
- Perform financial analysis and modeling, as necessary.
- Estimate scope, duration, and cost of data, BI, & AI initiatives.
- Contribute to and shape thought leadership in data strategy and governance. Create differentiated assets and enable capability building within the field.
- Contribute to thought leadership in data strategy and governance. Create differentiated assets and enable capability building within the field, growing the next generation of data strategists.
- Grow the next generation of data strategists through thought leadership and capability building.
- Minimum of 10 years in developing and executing data strategies that align with business objectives, with a proven track record of engaging with a broad level of stakeholders including C-level executives.
- 8+ years in any Catalyst relevant vertical or LOB specialization, including Retail, Tech, Telco, Media, Healthcare, Financial Services, & Manufacturing or in Sales, Marketing, or Customer Experience.
- 8-12+ Years, experience with data, analytics, AI and/or management consulting.
- Onshore required.
- Skilled in stakeholder management, capable of liaising effectively between clients and internal teams, building trust, and fostering strong partnerships.
- Resilient and adaptable in ambiguous situations, with a strong consulting, sales, and leadership orientation.
- Demonstrated ability to coach, mentor, and motivate, with a passion for technical excellence and continuous learning.
- Exceptional problem-solving, communication, and interpersonal skills, with the ability to manage relationships at all organizational levels and across various business verticals.
- Solid experience in data governance, privacy, security practices, and compliance regulations, along with expertise in large-scale data architecture and migration strategies.
- Proficient in designing and implementing data solutions using Domain-Driven Design principles, experienced with big data architecture across various cloud platforms.
- Strong communication, problem solving, attention to detail, self-managed, communicate effectively with analyst up to director level. Strong writing & interpersonal skills.
- Advanced proficiency in communication tools (ie. Miro, Word, Excel, Visio, PowerPoint).
- Lifetime learner that gains knowledge to increase credibility. Strong presentation & facilitation.
- Advanced degree (MBA or equivalent) in Business Administration, Computer Science, Information Technology, or a related field.
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