Absence Management Consultant
Alternate Locations: Work from HomeWork Arrangement:Remote : Work at home employeeRelocation assistance: is not available for this opportunity.Requisition #: 74722The Role at a GlanceWe are excited to bring on an Absence Management Consultant to join our Workplace Solutions Team.Background Details
The Workplace Solutions Team will help you establish and grow your career in Group Benefits providing you with coaching and development to perform in this fast-paced environment.As an Absence Management Consultant, you will be responsible for being the product subject matter expert, representing our claims organization, to help guide current and potential customers on the setup and understanding of their absence program. You will be responsible for attending finalist presentations to attract potential new clients to utilize Lincoln for their disability, leave/absence, group life and accommodation services. In addition, you will be heavily involved in the implementation process for new customers. This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships. If this sounds like a role for you, please read on!What you'll be doing
- You will build and maintain effective working relationships with internal and external customers including claims management, account managers, sales, underwriters, brokers and clients.
- You will partner with Distribution to effectively position products based on a prospective customer's specific pain points and needs while also consulting with internal departments regarding requests for expanded services
- You will contribute to the finalist presentations for brokers and prospective customers that illustrate claims capabilities and participate in site visits.
- You will act as a resource to support the RFP team in responding to Request for Proposal questionnaires, especially those related to claims. You will review requests for additional services and/or non-standard claim administration and collaborate with functional departments to determine business impact of pursuing various administrative alternatives.
- You will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality.
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's).
- 3 - 5+ Years' experience in claims and/or leave administration directly aligned to the specific responsibilities for this role.
- Ability to communicate effectively (verbal/written).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience working with multiple products.
- Presentation training or skills.
- Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
- Up to 50%
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