Client Facing Payroll Specialist - Remote

Position Summary: Payroll Specialist

We are seeking a highly motivated and driven individual to join our team in the role of Payroll Specialist. As an employer, we value individuals who possess a strong sense of ownership, are self-driven, and demonstrate genuine enthusiasm for the work they do. This position requires an individual that has strong client relationship skills, is system driven, has meticulous attention to detail, and strives to deliver an excellent client experience.

We’re looking for candidates with extensive experience in one or more of the following systems: ADP EV6, ADP Streamline, ADP WFN, Alliance, Blue Marble, Ceridian, iSolved, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG Pro, UKG Ready
• **You MUST have prior experience working in a multi-client environment

Candidate Profile:
• We are looking for a candidate who is customer obsessed. Your mission is to earn and maintain the loyalty of your customers by proactively understanding and satisfying their needs. You are the owner of this client relationship and responsible for the client’s longevity with HCM Unlocked.
• Excellent communication skills are vital for this role. You must articulate your ideas effectively, both verbally and in writing. Prompt responsiveness and communication with your clients and peers are critical to the success of this role.
• You take ownership of your work, approach it with a sense of responsibility, urgency, and accountability. You are someone who thrives on taking initiative, setting goals, and driving accurate and timely payrolls to successful completion.
• You are self-motivated and possess a strong work ethic with a rigorous attention to detail.
• You are capable of working independently, managing your time effectively with multiple clients, and delivering high-quality results even in the face of challenges. Your ability to prioritize tasks and meet deadlines will be critical to your success in this role.
• We believe that enthusiasm is contagious and can drive positive change. We are looking for a candidate who genuinely enjoys delivering an exceptional customer experience, has a passion for payroll, and brings energy and excitement to their team and to their customers.
• You must be an analytical thinker with a passion for numbers.
• You approach challenges with a positive mindset, proactively seek solutions, and adapt quickly to changing circumstances.

Essential Duties and Responsibilities:
• Responsible for overseeing, preparing, and producing accurate and timely payrolls for multiple clients, in multiple locations (states), based on state and federal regulations and company policies
• Checking customers employees’ timesheets for accuracy
• Make adjustments in pay for raises, bonuses, commission, and severance
• Review and validate payroll reports for accuracy, investigating and resolving any discrepancies
• Maintain confidentiality and security of all client files, payroll information, and employee PII
• Analyze payroll results and other Human Resources reports to answer complex questions and recommend courses of action while exercising independent judgment and discretion
• Respond to payroll-related inquiries from client and their employees
• Process employee garnishments
• Coordinate payroll general ledger processing with accounting
• Prepare time and labor files
• Input employee changes, maintain deductions, banking information, and employee maintenance items
• Provide service support to employees, other departments, and management

Qualifications (Knowledge, Skills, and Abilities):
• At least 5 years proven experience processing end-to-end payroll preferably in a medium to large organization
• Prior experience working in a multi-client environment is required
• Expert knowledge of one or more of the following: ADP EV6, ADP Streamline, ADP WFN, Alliance, Blue Marble, Ceridian, iSolved, Paychex, Paycom, Paycor, Paylocity, Rippling, UKG Pro, UKG Ready
• In-depth knowledge of payroll processes, regulations, and best practices
• Complex analytical and problem-solving skills with high attention to detail
• Self-starter who is willing to take initiative with little direction or guidance
• Demonstrated organizational and time management abilities
• Strong interpersonal skills and the ability to work effectively as part of a team
• Educated on compliance with federal, state, and local payroll laws and requirements
• Certified Payroll Professional certification a plus
• Excellent math and numerical skills
• Proficient in Excel including pivot tables and VLOOKUP

Our commitment to an inclusive workplace:

HCM Unlocked is an Equal Opportunity Employer and committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

HCM Unlocked participates in the E-Verify Employment Verification Program

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