Senior Manager - Digital Product Management

You Lead the Way. We've Got Your Back. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business.

Within GCS, the GCS and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. One of the ways that GCS advances its agenda is by driving customer engagement and introducing innovative Small Business products to the market.

How will you make an impact in this role. We are seeking a dynamic Senior Manager to join our Business Line of Credit (BLOC) product development team. This role requires a strong ownership quotient and a broad spectrum of skills including product development expertise, architectural experience, defining clarity from ambiguity, design thinking, building, and leveraging relationships, and influencing partners to drive results.

Responsibilities include but not limited to: Lead Product Development for Business Line of Credit product and related core platforms Partner with various stakeholder groups & other relevant partners to own end to end delivery of assigned projects Lead project meetings Partner with technology to scope requirements, solution, break down into features and write user stories Support UAT testing and release management Maintain concise product documentation on all the capabilities you build or manage Act as Product Owner for Blueprint Salesforce and Marketing Cloud platforms Define capability roadmap for Salesforce technology team Support various critical compliance projects Support Marketing organization with their day-to-day Business-as-usual functions within Salesforce platform Maintain concise product documentation on all the capabilities you build or manage Occasional travel Minimum Qualifications: Demonstrated Product Owner or Product Development experience Bachelor's degree Problem solver with the ability to re-envision existing processes to support product strategy and new product development Strong analytical and business acumen - ability to structure and process qualitative or quantitative data to draw meaningful insights and guide prioritization Project management and collaboration skills, including the ability to support concurrent activities across multiple teams Preferred Qualifications: 5+ years of experience in platform owner, product owner, product development or in technology product functions Salesforce Certifications or Salesforce Developer experience Scrum Management, SDLC and Agile certifications Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best

This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S

is required as the company will not pursue visa sponsorship for these positions.

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