JPMorgan Chase – Creative Resource Manager – Columbus, OH
Job title: Creative Resource Manager
Company: JPMorgan Chase
Job description: Job Description:
Responsibilities and Duties
Works with Brand Management and LOB partners to forecast all incoming projects
Works with creative directors to assess talent needs, acts as point of contact to schedule and confirm talent.
Works with all Creative Operations Managers (PM's) to coordinate all incoming and existing projects as it relates to creative resources
Ability to recognize internal creative needs or project risks.
Monitors creative team hours.
Assists in locating freelance needs.
Ability to match team members against projects.
Determines project risk on an ongoing basis, escalates issues as needed.
Evaluate best team makeup for assigned projects.
Monitors out of scope requests and elevates issues.
Manage and resolves resource conflicts
Manage resourcing forecast in Workfront based on input from weekly account status and workload meetings.
Maintain constant knowledge of current and upcoming projects as they relate to resourcing.
Monitor day to day project activities and resourcing, identifying potential instances of underutilization and actively work with department leads to address and solve those issues
Recommend process improvements for Resource Management
Work to resolve any issues regarding under or over allocations of current staff members
Manage communication around shifting priorities with key stakeholders
Monitors staffing and resources against assigned projects in order to meet project deadlines.
Maintains communications with appropriate Brand personnel to ensure positive workflow. Escalating exceptions and issues to Director level as required
Monitoring and enforcing project constraints (schedule / scope / resources)
Champion internal systems for higher productivity working
Run weekly resource meeting and facilitate resourcing issues / conflict resolution with appropriate department heads.
Needs to have a strong critical thinking mindset with a proven ability to analyze metrics and data in a way that facilitates decision making (working knowledge of Workfront).
Extremely detail-oriented and organized
Strong presentation and reporting skills, with the ability to relay complex themes or data in a way that is understandable for leadership
About Us:
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
About the Team:
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.
Expected salary:
Location: Columbus, OH
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