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PT Live Verification Phone Agent - Remote

Remote, USA Full-time Posted 2025-05-22

Join the U-Haul team as a <strong>PT Live Verification Phone Agent</strong> and contribute to our commitment to exceptional customer service! This remote position allows you to assist customers by verifying important details over the phone in a professional and friendly manner. As a Live Verification Phone Agent, you will play a key role in ensuring that all necessary information is accurately captured, helping U-Haul continue to deliver reliable services to our customers. You’ll have the opportunity to work from the comfort of your own home, while being part of a supportive and dynamic team. <strong>Responsibilities:</strong> <ul> <li>Handle inbound calls to verify customer information</li> <li>Provide excellent customer service and maintain a positive, helpful attitude</li> <li>Accurately document and update information in the system</li> <li>Ensure compliance with company policies and procedures</li> <li>Address customer inquiries and resolve concerns effectively</li> </ul> <strong>Qualifications:</strong> <ul> <li>Excellent communication skills, both written and verbal</li> <li>Strong attention to detail</li> <li>Ability to work independently and manage time efficiently</li> <li>Previous customer service experience is a plus</li> <li>High school diploma or equivalent</li> </ul> <strong>Why U-Haul?</strong> U-Haul is a trusted name in the moving and storage industry, and we pride ourselves on fostering a positive, inclusive work environment. As a remote team member, you will receive competitive pay and the flexibility to balance work and personal life. Apply now and take the next step in your career with U-Haul!

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