Customer Success Partner - Remote
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. Do the Right Thing, Customer Success, Employee Success, and Speed. As aWork Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
We are seeking a strategic sales professional to join our R&D Sales Team as an Account Partner selling across the Development Cloud . In this role, you’ll work to identify and grow sales opportunities within assigned accounts with our emerging and mid-size biotech customers.
Veeva Vault is an enterprise cloud platform that uniquely manages content and data. This helps organizations eliminate silos and seamlessly execute end-to-end processes across the entire drug development lifecycle.
Utilize a value-based selling approach to sell the Veeva Vault Development Cloud across the enterprise with a vision of being a trusted partner to your customers
Know and understand the customer’s strategic direction and how Veeva supports it with software, data, and consulting
Responsible for developing and expanding relationships within a set of 5-10 accounts
Deliver analytics and benchmarking around account progress, maturity, and value to customers and internal sales leadership
Bachelor's degree or equivalent experience required
~5+ years of recent experience in quota-carrying account management
~Exceptional relationship management skills with experience managing and growing strategic accounts across IT, business, and C-suite
~ Demonstrated expertise in core account management, including building tailored account plans and product business cases
~ Must excel in strategic client engagement beyond renewals and order fulfillment
~ Travel to customers as required
Strong track record of business development in green field territory
~ Strong collaboration skills and ready to roll up their sleeves to help others
~ Medical, dental, vision, and basic life insurance
~ Flexible PTO and company paid holidays
~The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us Anywhere means you can work in an office or at home on any given day. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Unlike a traditional corporation, whose only legal duty is to maximize shareholder value, PBCs consider their public benefit purpose and the interests of those materially affected by the corporation’s conduct—including customers, employees, and the community—in addition to shareholders’ interests.
Veeva’s public benefit purpose is to help make the industries we serve more productive and create high-quality employment opportunities.
We never support a charitable cause in exchange for commercial advantage or preferential treatment.
Our unique approach to awarding equity grants allows our employees to be shareholders so they can benefit financially in the company’s growth.
We do not require our employees to sign non-compete agreements, and we have taken legal action to fight the unfair use of these agreements by other companies because we believe such agreements limit an employee’s fundamental right to work where they choose. Veeva’s engineering teams take a pragmatic approach to software development. As a result, we get to make decisions as a small team and ship products faster.”
—Software Engineer
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